Senior Manager - Sourcing

Last Mile Department

No lengthy intro here, lets get straight to the details, Zepto speed.

Responsibilities, aka, what wed like you to deliver :

Own end-to-end rider sourcing and hiring strategy for assigned regions/cities aligned to OPD and expansion plans.
Lead weekly and monthly hiring targets with strong forecasting, demand planning, and execution rigor.
Design and implement scalable short-term and long-term sourcing strategies to build a sustainable rider funnel.
Own complete new rider lifecycle metrics sourcing, onboarding, activation, productivity, retention, and cost efficiency.
Monitor and optimize rider cost metrics, hiring efficiency, and fulfilment ratios while ensuring supply-demand balance.
Drive daily and weekly performance reviews through data dashboards and structured governance.
Own and manage P&L for rider sourcing across cities, ensuring cost optimization and ROI improvement.
Lead and mentor sourcing teams on-ground; drive accountability, performance management, and capability building.
Leverage data-driven insights to reduce attrition, improve rider quality, and enhance hiring productivity
Strengthen stakeholder alignment and act as the single point of ownership for Last Mile sourcing performance.

Are you who we're searching for

Qualification: MBA preferred (or equivalent experience)
Experience: Minimum 3 years in Last Mile / First Mile sourcing and high-volume rider hiring, with team management exposure
Strong understanding of rider cost structures, fulfilment metrics, and supply planning.
Proven experience in managing city/region-level hiring P&L
Advanced Excel skills; working knowledge of SQL is a plus
Strong stakeholder management and cross-functional collaboration skills
Data-driven, target-oriented, and comfortable operating in high-growth environments

Senior Manager - Sourcing Last Mile