Senior Manager, Quality Engineering [T500-23242]

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where youll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether youre driving innovation in digital banking or streamlining client onboarding, youll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: youll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If youre ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What Youll Be Doing (position summary):

The Senior Manager, Quality Engineering leads the Quality Engineering (QE) team within CIBCs ET QA group. This role is responsible for overseeing all aspects of the system testing process, ensuring the delivery of high-quality solutions that meet client needs and organizational standards. The incumbent manages the design, development, and maintenance of automated test scripts, coordinates end-to-end test support and governance, and drives continuous improvement of testing processes. The incumbent works collaboratively with cross-functional teams to ensure efficient execution of testing activities aligned with project timelines and business objectives.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):

Testing Expertise:

• Lead the investigation and translation of business and technical requirements into comprehensive test cases.
• Design and manage end-to-end testing activities for multiple projects, including development and maintenance of test plans, schedules, and resource allocations.
• Develop and maintain automated test suites using tools such as Tosca DI, Selenium, Cucumber, Parasoft, and similar platforms.
• Execute manual and automated test cases, document results, and manage defects throughout the testing lifecycle.
• Ensure all testing activities comply with organizational policies, industry standards, and regulatory requirements.
• Prepare and present regular status reports, test metrics, and risk assessments to project leadership.

Automation Expertise:

• Create and execute automation strategies, frameworks, and tools to improve testing efficiency and coverage.
• Integrate automated testing scripts with DevOps tools and processes.

Leadership & People Management:

• Set appropriate context when assigning work to ensure that individuals roles support the achievement of the business units priorities and CIBCs overall goals.
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.
• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance, and explaining how performance expectations align with business priorities.
• Create a positive work environment and act as an effective role model by championing CIBCs mission, vision, and values.
• Ensure compliance with policies, standards, guidelines, and controls by applying them fairly and consistently so employees understand what to expect.
• Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.
• Coach and mentor testing team members in business domain knowledge, functional testing, automation, and non-functional testing.

Project Coordination & Delivery:

• Coordinate efforts of internal staff and external vendors to ensure timely completion of test phases.
• Monitor project milestones, budgets, and deliverables to ensure successful delivery.
• Identify obstacles or risks impacting project timelines and provide regular updates to stakeholders.

Collaboration:

• Build trusted working relationships with business stakeholders and technology partners.
• Serve as the primary point of contact for all testing-related communications among project stakeholders.
• Negotiate deliverables and milestones as necessary.

Experience: 10+ years of experience

Who You Are (skills/qualifications):

Must Have Skills:

• Proven 3+ years of experience in management role/ overall coordinator role / resource manager, with proficient knowledge of Testing Life Cycle, SDLC, and Defect Management processes for application testing and support.
• 5+ years of experience in automation or equivalent technical role, with hands-on expertise in test automation tools (Selenium/Robot Framework, Parasoft SOAtest, Postman, Rest Assured, Cucumber, or similar).
• Experience with test management tools (JIRA, OpenText AQM).
• Strong understanding of QE processes, SDLC, and regulatory requirements.
• Preferred experience with Python and Java, and SQL database skills.
• Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience).
• Ability to build and integrate automated testing scripts and strategies with DevOps tools.
• Excellent organizational, time management, and problem-solving skills.
• Strong communication skills, with the ability to express technical concepts to non-technical audiences.
• Demonstrated leadership, coaching, and mentoring abilities.
• Ability to collaborate effectively across teams and influence outcomes.
• Commitment to continuous learning and staying updated with emerging technologies and industry changes.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.