Senior Manager - Product/Solution Management

Your main responsibilities

(1) As a People Manager, you will:

• Be accountable for the performance of the team
• Lead and manage team of employees, providing direction, support and mentorship
• Set objectives and provide frequent and constructive feedback to the team members
• Create development plans, work with individuals for their career development
• Execute the Performance Development and Salary Review process of the team members
• Create a highly performing and motivated team which is empowered and self-organized
• Help team members to grow in their daily work
• Identify and address performance issues, providing coaching and feedback
• Identify training needs, work with relevant stakeholders to arrange online and offline training sessions
• Create Engagement action plans and track them to completion thereby improving engagement in teams
• Recognize / showcase exemplary work through appropriate forums
• Enable team members to expand their horizons of work, explore new areas and improve the functional understanding of the product
• Help in building teams / recruiting new members into the team
• Play a critical role as part of the leadership team, assisting management in taking on additional responsibilities as needed
• Lead or contribute effectively to transversal initiatives within / across the unit

(2) As a Functional leader of Product Managers and Product Owners, you will:

• Lead the Product Managers throughout the Product Life Cycle (Amadeus’s PLC process) and artefacts
• Drive Product strategy in alignment with business strategy and customer needs
• Define product Objectives and Key Results, North Star Metrics and success Key Performance Indicators.
• Lead the product through the entire product lifecycle.
• Understand customer pain points, needs, define and prioritize the roadmap

• Lead a team of Product Owners. Ability to work in a SAFe Agile framework development environment, which will involve continuous improvement mindset.
• Be accountable for own areas of work, influence prioritization based on customer needs, track and monitor successful deliveries, support in all relevant phases of product life cycle management.
• Create product roadmap working with different stakeholders such as Product Management and Engineering teams.
• Ensure that the solution meets user needs and product readiness
• Participate to Agile Release Train iteration reviews when applicable / required
• Develop scope and define backlog items (epic/features/user stories) that guide the Agile software development teams.
• Continuously refine backlog and explain business needs to the stakeholders
• Ensure that technical solutions are in line with your functional expectations, delivery timeline and acceptable cost.
• Test features and ensure compliance with defined acceptance criteria and Definition of Done.
• Strive to shortest possible time to market of business value by delivering minimum viable product (MVP).
• Support acceptance test-driven development by participating in the development of story acceptance criteria.
• Assist in release planning, help in commitment on deliveries as per the roadmap.
• Raise risks with regards to feature commitments and help teams mitigate risks.
• Drive functional discussions with the customers / representatives to find solutions to problems and help teams progress in feature delivery.
• Drive status updates to Senior Management / leadership through appropriate forums, help them understand the current state of projects.
• Possess a fundamental understanding of end-to-end customer experience and dependencies.
• Drive continuous improvements across product / own areas of responsibility

Required skills and qualifications:

• The individual should have experience in
  • Strategic thinking & end-to-end product management practices
  • Product owner role
  • Leading teams
  • Digital technologies and products
  • Leading customer interactions and management
  • Leading teams towards a goal
  • Airline / Travel industry
  • SAFe way of working (Good to have)
• Experience in Software Development Lifecyle and Agile Methodology
• Preferably bachelor’s degree in engineering (in software branches e.g. Computer Science, Information Science etc.)
• Preferably master’s degree in business (e.g., MBA)
• 12+ years of overall experience and a minimum 9+ years of end-to-end Software Product Management experience
• Relevant certificates/courses in Product Management, Product Marketing etc.

Specific competencies:

• Stakeholder management (External/Customers and Internal)
• Presentation skills
• Problem solving
• Autonomous
• Flexibility
• Accountability & proactivity
• Customer Focus

Diversity & Inclusion