Senior Manager – Permanent Hiring | BU: upGrad Rekrut

Designation: Senior Manager Permanent Hiring CORE (Consumer, Oil & Gas, Retail, Engineering)

Location: Mumbai (Preferred) / Gurugram

Team Size : 7 senior recruiters (scaling to 12 by Mar 2026)

Reporting to: Vice President / President

Business Scope : MidSenior Perm Hiring across Engineering, Manufacturing, Industrial, Pharma, Construction, Consumer, Durables, FMEG, Chemical and Oil & Gas

About the Role

Drive a high-performance permanent hiring engine across core sectors. Own team productivity,

strengthen client relationships, build a strong order book, and partner with Sales to grow sectoral

penetration and credibility through consistent closures and case studies.

Core Responsibilities

A. Delivery Leadership (MidSenior Roles)

Lead the execution of all midsenior mandates across assigned sectors with zero slippage.

Translate client requirements into clear briefs, sourcing strategies, and recruiter workstreams.

Review submissions, calibrate profiles, and ensure high hit-ratio on every mandate.

Monitor TAT, interview strike rate, and closure velocity, enforce discipline and quality.

B. Client Relationship Management

Own and strengthen relationships with hiring managers, HRBPs, TA Heads across sectors.

Conduct regular review calls, expectation-setting, and feedback loops to drive repeat business.

Position Rekrut as a specialist partner through insights, benchmarking, and sector knowledge.

Manage escalations proactively and maintain trust, predictability, and delivery confidence.

C. Order Book Management

Maintain and grow a healthy, high-value order book with clear priority, ageing discipline, and fulfilment plans.

Ensure JDs are actionable, calibrated, and continuously advanced in the pipeline.

Build visibility on forecasted closures and quarterly achievement.

D. Team Leadership

Lead, coach, and scale a team of 7 senior recruiters (growing to 12 by Mar 26).

Drive daily huddles, weekly reviews, performance rituals, and capability building.

Standardise sourcing playbooks, interview frameworks, and market mapping workflows.

Build a culture of ownership, speed, and professional maturity.

E. Sector Intelligence + Sales Collaboration

Work closely with Sales to: o Identify high-potential accounts in Engineering, Manufacturing, Industrial, Pharma, Construction, Consumer, FMEG, Durables. o Provide sectoral feedback, role insights, and hiring patterns to shape BD strategy. o Build and publish case studies, success stories, and sector capability decks.

Strengthen our positioning as a specialist partner in core sectors.

F. Governance & Process Excellence

Ensure CRM hygiene, mandate tracking, and data discipline.

Uphold compliance on documentation, contracts, and internal processes.

Drive continuous improvement in sourcing velocity, quality, and recruiter productivity.

Key KPIs

Order Book Value: Consistent growth with ageing discipline and forecast visibility

Closure Targets: Mandate completion velocity & quarterly closures

Interview-to-Offer Ratio: Minimum 1:5 for mid & senior roles

Recruiter Productivity: Submissions/day, calibrated profiles/week, closures/month

Client Satisfaction: Repeat mandates, NPS-style feedback, escalation-free delivery

Team Ramp-up: Expand to 12 senior recruiters by Mar 2026 with performance stability

Case Studies: 12 sectoral case studies/month in partnership with Sales

Ideal Profile

812 years of experience in perm hiring with deep exposure to engineering, industrial, manufacturing or allied sectors.

Track record of closing mid & senior mandates across plant, projects, operations, quality, supply chain, R&D, commercial, and corporate roles.

Strong client-handling maturity can engage CXOs/HO/TA heads with confidence.

Proven team leadership experience managing 512 recruiters.

Strong process orientation, market understanding, and delivery discipline

Competencies

Sector Knowledge (Engineering/Industrial/Pharma/Construction/Consumer/FMEG)

Leadership & People Development

Client Engagement & Expectation Management

Delivery Excellence & Role Decoding

Analytical & Process Orientation

High Accountability, Ownership, and Speed

Stakeholder Collaboration (Sales, CR, Leadership)