Senior Manager, Performance Coach

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What your day-to-day will look like:  

• Drive a high-performance culture across assigned teams and locations through a coaching framework that reinforces our performance programs.
• Work closely with program champions and Ops Leaders to ensure program methodologies are followed, trends are tracked, and issues are resolved.
• Work with program champions and Ops Leaders to review regular assessments to identify areas of improvement and work with Champions and Leads to implement required changes.
• Meet regularly with Ops teams to provide support and guidance over time.
• Engage with newly hired and promoted Team Leads and Managers to ensure a clear understanding of program requirements and how to drive behaviors within their teams.
• Work collaboratively with OGO (our central team) to ensure data integrity over time by ensuring established program behaviors continue, and governance is followed.
• Liaise with program delivery teams during and after planned deployments to ensure connection with the teams.

Required Skills and Experience:

• 8-10 years of relevant work experience.
• Bachelors in a related field required; Masters preferred.
• Subject matter expertise on Lean tools.
• Experience in coaching and mentoring Operations Leaders at all levels.
• Evidence of problem-solving analytical mindset and comfort with business ambiguity.
• Exposure to working in diverse geographical and cultural environment.
• Experience with stakeholder management.
• Proficient in Microsoft office suite.
• Ability to manage work-related projects and timelines in a dynamic environment.
• Experience working across all levels within an organization.

Desired or preferred experience and technical skills:

• Desired - Black / Green Belt.
• Experience in managing and leading teams.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.