Senior Manager, – P&C Insurance Broker Support Team
Genpact
5 - 10 years
Madurai
Posted: 28/08/2025
Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
We are inviting applications for the role of Senior Manager, P&C Insurance Broker Support Team
In this role, you will be expected to work on strict deadlines in a high-pressure business environment while being a good team player. Your ability to lead a large team, optimize processes, ensure quality, and maintain client satisfaction will be critical to your success. You will be encouraged to be passionate about the business goals and challenges and know how to address these using analytics and technology. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of ~50 to 75 people.
Responsibilities
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Provide direction and support to a team of approximately 50 to 75 people (comprised of Specialists, Senior Specialists, Domain Experts, Assistant managers and Managers). Foster a collaborative and inclusive work environment.
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Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to help team members grow professionally.
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Identify areas for process improvement and implement best practices to enhance efficiency.
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Utilize analytics and technology to optimize workflows and drive innovation within the team.
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About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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