senior manager order to cash
Genpact
5 - 10 years
Jaipur
Posted: 11/20/2024
Job Description
Responsibilities
In this role, you'll be responsible for all the activities related to O2C domain
Validate the Purchase Order (PO) requests from to bill the order
Investigate discrepancies in the PO and invoices with disputes
Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
Interaction with end customers via Calls and Emails for collecting pass due amounts
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
Dispute Handling related to invoice issues
Lead and participate in conference calls with Country / Regional Financial Managers.
Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution
Minimum Qualifications
B.Com graduation (MBA Finance preferred)
Relevant work experience in Order to Cash
Preferred Qualifications
Very Good Written and Verbal Interpersonal skills
Proficient in MS Office applications, especially in MS excel
SAP knowledge and experience in generating reports from SAP would be an added advantage
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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