Senior Manager - Operations

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Job Description Summary

Job Description

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Market appropriate job title

Senior Manager - Operations

Job Description Summary

Purpose of the role in 1-2 sentences

Responsible for various account operation management , client management, vendor management and managing P & L for the respective account under operations, finance & budgeting, invoicing & payment collections. Audits and EHS

Job Description

3-5 bullet points of specific duties

About the Role:

• Need to manage overall Facilities Services & operations at multiple client sites.
• Client management & regular client site visits to support on site teams and client requirements.
• Client Contract Management.
• Managing Budgeting & financials of the accounts.
• Site Audit & reviews.
• Conducting monthly management reviews with client for site operations.
• Implement Innovation and Best Practices at site
• Conduct various engagement programs for clients.
• Drive on site teams training monthly.
• Conduct Quarterly Business reviews with client.
• Site Compliance Management
• Vendor compliance Management
• Vendor operations management.
• Supporting Business solutions team for new business pitches, site survey & proposal etc.
• Timely monthly invoice processing of the client site.
• Manage client receivables & vendor payments timely.
• Supporting new client transition.

 Qualification- Deg in electrical engineering/Diploma in Electrical And MBA 

Experience- 10 -to 15 years of experience in IFM operations & client management preferably from the competition 

3 bullet points of job/country specific benefits

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.