Senior Manager

About Us:

LL R.E.M.S (Listenlights Real Estate Management Services) builds on the strong legacy of Listenlightsone of Indias trusted names in the MEP industry with 40+ years of credibility and nationwide delivery.

Headquartered in Mumbai, we operate across Bengaluru, Chennai, Hyderabad, NCR, and Pune, ensuring consistent and reliable service wherever our clients grow.

With LL Groups legacy of 500+ successfully delivered projects, including 350+ MW of Data Center projects, LL REMS brings Real Estate Management Services expertise and proven operational capability. Our strength lies in our skilled professionals who ensure precision, safety, and seamless execution across every site.

What We Deliver:

LL REMS provides integrated Real Estate & Facility Management solutions across:

• Data Centers
• Commercial & Corporate Spaces
• Industrial & Logistics
• Government & Institutional Facilities

At LL REMS, we dont just deliver serviceswe build longterm partnerships grounded in performance, accountability, and value creation.

Experience the LL REMS difference your trusted partner in Integrated Real Estate & Facility Management Services.

Role Description:

The Assistant General Manager Operations is responsible for the effective management of day-to-day site operations, ensuring smooth functioning of facilities, staff, and services in line with organizational standards and client expectations. The role supports the General Manager and assumes full operational responsibility in their absence.

Key Responsibility Areas:

• Maintains the Management office and control day-to-day operations of the site.
• Maintain an effective command for overall management of staff as per the organisational chart
• Processes invoices for management approval pertaining to departments under him.
• Track the AMC/Warranty/Defect Liability Period- HVAC, DG, BMS, CCTV contracts, maintenance calls, etc. and emergency projects
• Manages critical relationships with client, tenants, and key vendors
• Assists with all scheduling activities, including all tenant moves, lobby events, freight elevator scheduling, plant rotations, and any vendor activities, which affect tenants (window washing, elevator maintenance, etc.)
• Coordinates maintenance efforts with outside contractors
• Responds quickly to emergency situations
• Coordinate all building fire/life safety drills/seminars
• Promotes and fosters positive relationships with tenants and owners.
• Monitors SLAs/ KPIs for performance.
• Provide necessary business controls.
• In the absence of GM operations, take charge of his duties.

Must Have Requirements:

Leadership :

• Direct facility teams to work in an effective manner.

Communication :

• Healthy relation with all tenants.
• Excellent communication with peers, staffs.

Qualification & Experience:

• A bachelors degree / MBA with 5-7 yrs. Experience in Management industry.
• Ability to prepare and present accurate and reliable reports containing findings and recommendations.
• Ability to comprehend and follow safety rules and regulations.
• Ability to communicate well with others, both orally and in writing.
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations.

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to Listenlights's values - SOCH. Listenlights Pvt. Ltd. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Listenlights Pvt. Ltd. will not pay any third-party agency or company that does not have a signed agreement with Listenlights Pvt. Ltd. .