Senior Manager – Lean Digital Transformation

Responsibilities

Main responsibilities will include:

Support the aligned teams in their Lean Journey for continuous improvement and operationalize the Lean Approach

Identify process improvement opportunities by conducting VSM, Gemba and floor walks

Conduct Lean Action Workouts, Kaizen events together with Operations and Customers

Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same

Leading and delivering Lean Digital projects that improve end-to-end processes and driving significant business impact for customers

Working closely with Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization

Conducting Quality Awareness and Lean Trainings within the organization

Partner with Operations Leaders to drive Lean Agenda for the organisation

Minimum Qualifications

/Skills:

Rich and relevant experience in Lean Domain

Demonstrated expertise in client relations, multiple & complex stakeholder management

Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights.

Problem solving skills with analytical bent of mind

Ability to multitask with aggressive deadlines

Proficiency with spoken and written English

Influencing, Persuasion and presentation skills

Project management skills

Preferred Qualifications

/Skills

Rich relevant experience with increasing accountability

Hands on knowledge and certification in various improvement framework (LEAN)

Expert level knowledge of various data collection and analysis tools

Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean.

Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.