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Senior Manager - Human Resources

HDFC ERGO

8 - 12 years

Mumbai

Posted: 03/03/2026

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Job Description

Key Roles &Responsibilities 

  • Curation of high-impact learning content across digital, instructor-led, and microlearning formats 

  • Managing Reskilling/ Upskilling roadmaps for Technical Functions 

  • Managing end-to-end design needs for sales capability 

  • Designing academy-based certifications for employees and channel partners 

  • Identify and onboard external vendors for specialized programs. 

Key Requirements – Education & Certificates 

  • Bachelor’s degree in management, Education, or related field 

  • Master’s degree / MBA (HR, Learning & Development, or Organizational Development) – preferred. 

  • Certification or specialization in Instructional Design, Digital Learning, or Learning Strategy – desirable. 

  • Learning Experience Design (LXD) or Design Thinking certification 

  • Certification in Digital Learning Platforms / LMS Management 

  • Train the Trainer (TTT) Certification 

  • Project Management certification (PMP / Agile Basics / equivalent – preferred) 

 

Key Requirements - Experience &Skills 

Experience 

  • 8–10 years of experience in Learning & Development, Capability Building, or Learning Design 

  • Proven experience in designing end-to-end learning journeys for corporate employees and channel partners. 

  • Experience in building reskilling and upskilling roadmaps aligned with business outcomes. 

  • Strong exposure to digital learning formats, microlearning, and blended learning interventions 

  • Experience collaborating with Sales Capability or Business teams for performance-driven learning solutions. 

Skills 

  • Learning, Reskilling and Skilling Roadmap Design 

  • Instructional Design & Content Architecture 

  • Certification Program Design, Digital Learning & Microlearning Design, Visual storytelling and impactful presentation design 

  • Storyboarding and learning journey creation 

  • Ability to manage multiple projects simultaneously. 

  • Strong collaboration with cross-functional teams 

  • Business understanding and learner-centric thinking. 

  • Innovation in learning experience design 

  • High ownership and accountability 

About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

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