Senior Manager - Human Resources

Department

Human Resources

Function

Learning & Development 

Position

Senior Manager/Manager 

Band

M1/M

  Location

Mumbai – Andheri LBP

Reporting To 

Meenu Bagga

HDFC ERGO as an Employer

• We believe in Sensitivity 
• We drive Excellence 
• We uphold Ethics 
• We bring Dynamism 

About HDFC ERGO

HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from motor, health, travel, home and personal accident in the retail space and products like property, marine and liability insurance in the corporate space. With a network of branches spread across wide distribution network and a 24x7 support team, the Company has been offering seamless customer service and innovative products to its customers.

Key Requirements–Education & Certification

• The Learning Lead for a specific SBU acts as a trusted advisor to the SBU Leadership team, partnering to build enhanced sales capabilities and performance improvements. He/she designs unique learning solutions to drive business results, workplace performance and behaviour change. He/she is also responsible to review and implement the learning solutions.

Key Requirements-Experience & Skills

•   Managing stakeholders and business requirements for respective SBUs (Sales & Non-Sales)
•  Designing and curating unique learning interventions to draft learning roadmaps and cater to unique requirements of front line sales team 
• Conceptualize Content development for product & processes, soft skills and other required behavioral training 
• Creation and maintenance of Learning SOPs 
• Piloting/Curating new learning Interventions or program deliveries based on evolving needs 
•  Capability development of the process/SBU trainers/Channel partners 
•  Align Learning Interventions to Performance & Business Goals * Measure learning effectiveness & workplace performance diagnosis (learning gaps)

Remarks

The details of this position are confidential.

The decision to change/modify the specifications is at management’s discretion.