Senior Manager – Facilities and Logistics Management

About Birlasoft:

Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasofts nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work.

Role: Senior Manager Facilities and Logistics management

Location: Hyderabad

Experience : 15+ Years

Role & responsibilities:

Facilities & Infrastructure Management

• Provide overall leadership for facility operations, including office infrastructure, utilities, maintenance, housekeeping, and space management.
• Oversee vendor contracts and SLAs related to facilities, security, housekeeping, transport, cafeteria, and technical services.
• Drive preventive and corrective maintenance programs to ensure uninterrupted operations.

Security, Safety & Compliance

• Ensure compliance with SEZ, statutory, safety, fire, and environmental regulations.
• Lead security governance, access controls, CCTV, visitor management, and incident response.
• Own risk registers, audits, and corrective action tracking for admin and facilities risks.

Workplace Operations & Employee Experience

• Enable a productive, safe, and engaging workplace environment for employees and leadership.
• Partner with HR, IT, and Business Leaders on workplace initiatives, expansions, and relocations.
• Act as the singlepoint escalation owner for critical admin and infrastructure issues.

Financial & Vendor Management

• Prepare and manage annual admin and facilities budgets.
• Drive cost optimization, negotiations, and value realization from vendors.
• Ensure timely invoice validation, approvals, and compliance to financial controls.

Governance, Documentation & Data Management, ISO audits

• Ensure adherence to records retention, data disposal, and documentation policies.
• Maintain updated SOPs, compliance documents, risk registers, and audit trails.
• Lead governance forums and reviews related to administration and facilities.

Leadership & Stakeholder Management

• Lead and mentor admin and facilities teams across Hyderabad.
• Represent administration function in leadership meetings, audits, and customer visits.

Employee Transportation Management

• Ensure seamless employee transportation services, including daily commute, airport transfers, and transportation for leadership, clients, and guests.
• Manage endtoend transportation vendor operations, including onboarding, SLA management, statutory compliances, and service quality.
• Oversee transportation MIS, Validate and approve transportation invoices, ensuring accuracy and adherence to contractual and financial controls.
• Demonstrate strong working knowledge of Employee Transportation Systems (ETS) and digital commute platforms such as Move Insync, Smart Commute, or equivalent tools.
• Ensure transportation operations comply with safety standards, statutory requirements, and organizational policies

ElectroMechanical (E&M) Operations & Business Continuity

• Ensure 100% uptime of critical electromechanical infrastructure to support uninterrupted business operations.
• Oversee operation and maintenance of critical electrical and mechanical equipment, including DG sets, UPS, transformers, AC units, LT/HT panels, and allied infrastructure.
• Monitor equipment performance and ensure strict adherence to Preventive Planned Maintenance (PPM) calendars.
• Track asset health, breakdown trends, corrective actions, and escalation management for critical systems.
• Coordinate with internal teams and external service providers to ensure timely maintenance, statutory inspections, and compliance certifications.
• Proactively mitigate operational risks through redundancy planning, emergency preparedness, and incident response mechanisms.

Key Interfaces

• Internal: HR, IT, Finance, Legal, Security, Business Leadership
• External: Vendors, Service Providers, Government & Regulatory Authorities, Auditors

Key Skills & Competencies

• Strategic Facilities & Administration Leadership
• String communication skills
• SEZ / Statutory / Safety Compliance
• Vendor & Contract Management
• Budgeting & Cost Optimization
• Risk Management & Business Continuity
• Crisis & Incident Management
• Strong Stakeholder Communication
• People Leadership & Team Development
• Co-ordinating Internally: HR, IT, Finance, Security, Leadership Teams
• Co-ordinating Externally: Government Authorities, SEZ Bodies, Vendors, Auditors
• Good hands-on experience in MS office (Excel, PPT) outlook & SAP.

Experience & Qualifications

• 15+ years of progressive experience in Administration, Facilities, or Corporate Services
• Proven experience managing large corporate campuses or SEZ environments
• Strong understanding of Indian statutory, safety, and labour regulations
• Prior experience in IT / corporate environments preferred having lead a site independently.