Senior Manager - Employee Relations & Industry Relations
Zepto
5 - 10 years
Mumbai
Posted: 10/12/2025
Job Description
Senior Manager II - ER/IR
Mumbai, Maharashtra, India
Details
Designation: Senior Manager - Employee Relations/ Industry Relation
Core Areas: Industrial Relations, Business Administration, or a related field
Qualification: MBA in HR
Our Story
Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! Were scaling up throughout Mumbai, Bangalore, NCR , Pune, Kolkata, Chennai and Hyderabad.
Were incredibly well-funded and our investors include Y Combinator, Nexus Venture Partners, and more! Weve also built out one of the best startup teams in India, with Senior Executives from Phareasy, Amazon, Pepperfry, Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.
Your Role
- Conduct investigations into FTE/FTC complaints and concerns, ensuring a thorough and objective process.
- Pulse check for FTCs & FTEs from ER/IR perspective
- Grievance Redressal of FTCs and FTEs
- Workplace Incidents and Accidents
- ER Trainings (COC, POSH etc)
- Improving staff welfare
- Conflict resolution and management
- Manage statutory compliance for FTEs, FTCs, DHs and MHs
- Disciplinary Actions
What Were Looking For
- Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field. Master's degree or relevant certifications are a plus.
- Proven experience in employee relations, industrial relations, or a related field.
- Strong knowledge of labor laws, regulations, and employment practices.
- Excellent communication, negotiation, and interpersonal skills.
- Problem-solving and conflict resolution abilities.
- Ability to work independently and collaboratively with various stakeholders.
- High level of discretion and confidentiality.
Why Join Us?
- Zepto is on a blitzscaling path unlike any other startup today. Be the flagbearer for the financial process in this journey.
- The opportunity to join Indias next Unicorn is rare. So, were giving our team strong equity to create lasting wealth as our company grows.
Interested? Reach out to
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