🔔 FCM Loaded

Senior Manager - Employee Relations & Industry Relations

Zepto

5 - 10 years

Mumbai

Posted: 10/12/2025

Getting a referral is 5x more effective than applying directly

Job Description

Senior Manager II - ER/IR

Mumbai, Maharashtra, India

Details

Designation: Senior Manager - Employee Relations/ Industry Relation

Core Areas: Industrial Relations, Business Administration, or a related field


Qualification: MBA in HR

Our Story

Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! Were scaling up throughout Mumbai, Bangalore, NCR , Pune, Kolkata, Chennai and Hyderabad.

Were incredibly well-funded and our investors include Y Combinator, Nexus Venture Partners, and more! Weve also built out one of the best startup teams in India, with Senior Executives from Phareasy, Amazon, Pepperfry, Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

Your Role


  • Conduct investigations into FTE/FTC complaints and concerns, ensuring a thorough and objective process.
  • Pulse check for FTCs & FTEs from ER/IR perspective
  • Grievance Redressal of FTCs and FTEs
  • Workplace Incidents and Accidents
  • ER Trainings (COC, POSH etc)
  • Improving staff welfare
  • Conflict resolution and management
  • Manage statutory compliance for FTEs, FTCs, DHs and MHs
  • Disciplinary Actions

What Were Looking For

  • Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field. Master's degree or relevant certifications are a plus.
  • Proven experience in employee relations, industrial relations, or a related field.
  • Strong knowledge of labor laws, regulations, and employment practices.
  • Excellent communication, negotiation, and interpersonal skills.
  • Problem-solving and conflict resolution abilities.
  • Ability to work independently and collaboratively with various stakeholders.
  • High level of discretion and confidentiality.

Why Join Us?

  • Zepto is on a blitzscaling path unlike any other startup today. Be the flagbearer for the financial process in this journey.
  • The opportunity to join Indias next Unicorn is rare. So, were giving our team strong equity to create lasting wealth as our company grows.

Interested? Reach out to

Services you might be interested in

Improve Your Resume Today

Boost your chances with professional resume services!

Get expert-reviewed, ATS-optimized resumes tailored for your experience level. Start your journey now.