Senior Manager - Digital Business Group
HDFC ERGO
8 - 14 years
Mumbai
Posted: 25/06/2025
Job Description
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Product Identification | Assessing and understanding the need of the team and digital partners | |
Product Identification | Identifying, analyzing and integration of channel partner requirement with the digital vision of the company | |
Product Identification | Developing, creating CR or integrating the product requirement, within the current product portfolio | |
Product Identification | Capability to handle and understand UAT & production related APIs | |
UAT | Engage with Tech team to build solutions | |
UAT | Work along with UW, IT,OPS for UAT and product launch | |
UAT | Push for system integration and launch of UAT for testing within TAT-Internal/External stake holders | |
UAT | Discuss with RM and other stake holders to integrate new products | |
UAT | Enable walk through for products | |
UAT | Resolve UAT related issues within TAT | |
UAT | Ensure adherence of IP white listing, URLs etc on time | |
Production | Identification and RCA of production related issues | |
Production | Time bound resolution to partner's query | |
Production | Investigate repeated errors and find a permanent solution | |
Production | Identify and integrate new kits with partners | |
Production | Analyze product gap and initiate development | |
Operations | MIS and report generation to enable result-oriented business | |
Operations | Build relations with Partner Tech team and hold monthly meetings | |
Operations | Develop interpersonal relations with IT & other stake holders to enable smooth functioning of business |
About Company
HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.
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