Senior Manager - Digital Business Group

HDFC ERGO

8 - 14 years

Mumbai

Posted: 25/06/2025

Job Description


 

 

Product Identification

Assessing and understanding the need of the team and digital partners

Product Identification

Identifying, analyzing and integration of channel partner requirement with the digital vision of the company

Product Identification

Developing, creating CR or integrating the product requirement, within the current product portfolio

Product Identification

Capability to handle and understand UAT & production related APIs

UAT

Engage with Tech team to build solutions 

UAT

Work along with UW, IT,OPS for UAT and product launch

UAT

Push for system integration and launch of UAT for testing within TAT-Internal/External stake holders

UAT

Discuss with RM and other stake holders to integrate new products

UAT

Enable walk through for products

UAT

Resolve UAT related issues within TAT

UAT

Ensure adherence of IP white listing, URLs etc on time

Production

Identification and RCA of production related issues

Production

Time bound resolution to partner's query

Production

Investigate repeated errors and find a permanent solution

Production

Identify and integrate new kits with partners

Production

Analyze product gap and initiate development

Operations

MIS and report generation to enable result-oriented business 

Operations

Build relations with Partner Tech team and hold monthly meetings

Operations

Develop interpersonal relations with IT & other stake holders to enable smooth functioning of business

About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

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