Senior Manager Client Service- Events (Bengaluru)

At clat Media Worldwide Private Limited, we deliver exceptional event experiences by

combining creativity, strategic thinking, and flawless execution. We are looking for a

Senior Manager - Client Service (Events) to manage client relationships and oversee event

projects, and ensure seamless execution from concept to completion in Bengaluru. This role is ideal for someone with a proven track record in client servicing and event management, ready to take

on leadership responsibilities within a dynamic, fast-paced environment. For this position, it is imperative to know the market space for events in Bengaluru

Key Responsibilities

Client Relationship Management

Act as the main point of contact for clients, understanding their objectives,

expectations, and event requirements.

Maintain strong client relationships, ensuring consistent communication and

satisfaction throughout the event lifecycle.

Provide strategic input and solutions that align with client goals and enhance event

outcomes.

Event Planning & Coordination

Lead the planning and coordination of events, working closely with internal teams

and external vendors to ensure smooth execution.

Oversee scheduling, logistics, operations, and creative deliverables to ensure events

are delivered on time and meet quality standards.

Guide junior team members in project execution and client servicing tasks.

Proposal & Budget Management

Develop and present detailed event proposals, including venues, catering, dcor,

entertainment, and budget estimates.

Negotiate with vendors and manage budgets to ensure financial adherence without

compromising on quality.

Monitor cost efficiencies and advise clients on optimal solutions.Problem Solving & Quality Assurance

Anticipate potential challenges and proactively implement solutions to avoid

disruptions.

Maintain attention to detail in all aspects of planning and execution to ensure flawless

delivery.

Post-Event Evaluation & Feedback

Conduct post-event reviews with clients, gather feedback, and identify areas for

improvement.

Build long-term relationships to drive repeat business and future collaborations.

Innovation & Creativity

Contribute ideas to enhance event experiences, including innovative themes,

entertainment, and technological solutions.

Stay updated on industry trends, best practices, and emerging event technologies.

Qualifications & Experience

Bachelors degree in Events, Marketing, Communications, Hospitality, or a related

field.

35 years of experience in client servicing or event management, preferably in a

supervisory or leadership capacity, importantly knowing the event landscape in Bengaluru

Demonstrated ability to manage client relationships and deliver high-quality service.

Strong project management, multitasking, and organizational skills.

Excellent verbal and written communication skills, with confident presentation

abilities.

What We Offer

Leadership responsibilities within a creative, collaborative team. Exposure to diverse event projects across industries.

Professional development, mentorship, and growth opportunities.

Flexible work environment and dynamic team culture.

Location: Bengaluru

Timings: 10:30 AM - 7:30 PM

Work Days: Monday to Friday + 1st & 3rd Saturday