Senior Manager, Business Operations

NCR ATLEOS

5 - 10 years

Mumbai

Posted: 16/04/2025

Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

I. Key Responsibilities: 

  • Strategic Planning & Execution:  
    • Develop and implement long-term operational strategies that align with the company's overall goals.
    • Analyze business processes, identify areas for improvement, and recommend and effect solutions
    • Monitor industry trends and competitor activities to identify opportunities and threats. 
    • Set and track key performance indicators (KPIs) to measure operational performance.
  • Operational Management: 
    • Oversee all aspects of business operations, including supply chain, logistics, IT, and customer service and intervene if required
    • Ensure efficient and effective workflows and processes.
    • Lead and motivate cross functional , Cross- geography teams to achieve operational objectives.
  • Communication & Collaboration: 
    • Communicate effectively with all levels of the organization, including senior management, cross-functional teams, and external stakeholders. 
    • Represent the company at industry events and conferences.
    • Foster a collaborative and positive work environment.
    • Build and maintain strong relationships with key partners and vendors. 
  • Problem-Solving & Decision-Making: 
    • Identify and resolve operational issues and challenges.
    • Make data-driven decisions to improve operational performance.
    • Stay informed about industry best practices and emerging technologies.

II. Required Skills & Qualifications:

  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or other advanced degree preferred
  • Experience: Proven experience in operations management, with a track record of success in driving operational efficiency and growth. 
  • Leadership & Management: Strong leadership, management, and communication skills.
  • Strategic Thinking: Ability to develop and implement long-term operational strategies.
  • Analytical Skills: Strong analytical , problem-solving and presentation skills
  • Financial Acumen: Understanding of financial principles , ability to understand financial statements and take decisions based on financial analysis .
  • Project Management: Experience in managing complex projects and initiatives would be an added advantage

#LI-SS1

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About Company

NCR Atleos is a division of NCR Corporation focused on providing self-service solutions, primarily through automated teller machines (ATMs) and interactive teller machines (ITMs). It enables financial institutions and retailers to enhance customer access and optimize branch operations with advanced, secure, and reliable self-service technology. NCR Atleos also offers managed services, including 24/7 support and maintenance, and operates a vast network of ATMs globally, aimed at improving financial accessibility and operational efficiency.

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