Senior Manager - Administration & Facilities

Digitide started with a simple vision: To transform business operations and drive growth for enterprises across the globe. For over 20 years, weve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, weve been able to help our clients master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. Were more than just a service provider - were a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Title: Senior Manager Administration & Facilities

Location: Noida, India

Department: Administration / Facilities Management

Experience: 1215 years

Role Overview:

The Senior Manager Admin & Facilities will be responsible for overseeing end-to-end administrative operations, facility management, vendor governance, workplace experience, and compliance. The role requires a strategic thinker with strong execution capabilities to ensure a safe, efficient, and employee-friendly work environment. We are looking for a seasoned professional to lead and optimize our administration and facilities operations in North Region. Base location - Noida.

Key Responsibilities:

1. Facilities Management

• Oversee day-to-day facility operations including housekeeping, security, transport, and cafeteria services
• Ensure smooth functioning of office infrastructure (HVAC, electrical, plumbing, etc.)
• Manage office space planning, layout optimization, and expansions
• Drive preventive and corrective maintenance programs

2. Vendor & Contract Management

• Identify, onboard, and manage vendors for facility services
• Negotiate contracts, SLAs, and ensure service quality compliance
• Monitor vendor performance and cost efficiency

3. Administration Operations

• Lead general administration including office supplies, travel desk, asset management, and record keeping
• Implement best practices for administrative efficiency and cost control
• Manage company assets and inventory systems

4. Compliance & Safety

• Ensure compliance with statutory regulations (labour laws, fire safety, building compliance, etc.)
• Lead audits and inspections related to EHS (Environment, Health & Safety)
• Implement workplace safety programs and emergency response protocols

5. Budgeting & Cost Control

• Prepare and manage annual admin and facility budgets
• Track expenses and drive cost optimization initiatives
• Ensure financial discipline across all administrative functions

6. Workplace Experience

• Enhance employee experience through workplace initiatives
• Manage events, engagement activities, and office environment improvements
• Drive sustainability and green initiatives

7. Team Leadership

• Lead and mentor the admin and facilities team
• Set performance goals and ensure team development
• Collaborate with cross-functional teams (HR, IT, Finance, etc.)

Key Requirements:

• Bachelors degree (MBA or relevant specialization preferred)
• 1215+ years of experience in administration and facility management
• Manage and oversee North region (4 offices in Noida, 1 in Delhi, 1 in Mohali, 1 in Jaipur, 1 in Ludhiana, 1 in Jalandhar, 1 in Hisar)
• Strong knowledge of statutory compliance and facility operations
• Proven experience in vendor management and contract negotiation
• Excellent leadership, communication, and stakeholder management skills
• Ability to manage multiple sites/projects (preferred)
• Proficiency in MS Office and facility management systems
• BPO experience preferred
• Experience to effectively manage support staff, attrition, rotations
• Experience of setting up new facilities Liaising with Real Estate partners & D&B vendors, project execution

Preferred Skills:

• Experience in IT/ITES or corporate office environments
• Exposure to ESG/sustainability initiatives
• Crisis management and problem-solving skills
• Strong analytical and budgeting capabilities

Why Join Digitide?

• Opportunity to lead and scale operations in a growing organization
• Collaborative and innovation-driven culture
• Competitive compensation and benefits