Senior Manager - Account Management

Job Description:

• Relationship Management: Serve as the lead point of contact for a portfolio of accounts, fostering long-term partnerships based on trust and results.

• Strategic Planning: Deconstruct client briefs to develop integrated communication strategies. You aren't just taking orders; you are suggesting solutions that drive ROI.

• Cross-Functional Collaboration: Lead internal brainstorming sessions with Creative, Performance Marketing, and Media Planning teams to ensure a unified "360-degree" approach.

• Project Lifecycle Management: Oversee the end-to-end execution of campaigns, ensuring they are delivered on time, within budget, and exceed quality standards.

• Financial Oversight: Manage account P&L, including billing, collections, and identifying opportunities for upselling or cross-selling agency services.

• Team Mentorship: Supervise and mentor Account Executives, providing guidance on professional growth and day-to-day task management.

• Reporting & Analysis: Present monthly/quarterly reviews to clients, translating complex data into actionable insights and "what's next" strategies.

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