Senior Manager : Actuarial

Genpact

5 - 10 years

Noida

Posted: 9/3/2024

Job Description

Responsibilities


•    This includes Actuarial process transformation from Data requirements, Actuarial Modelling and testing, deploying models to Valuation production environment.
•    Provide technical support to the team in performing all tasks/projects - Serve as the subject matter expert (SME) 
•    Produce and review documents (technical or otherwise) that the team produces to ensure they adhere to the guidance provided by the Client process owner.
•    Support business initiatives and projects as per Client Process Manager’s preference and priority - participate as needed for providing process improvement opportunities to Client business owners.
•    Coach and mentor offshore Team Leads/SMEs - motivate and inspire team members to improve team/individual performance and maintain healthy work dynamics.
•    Lead by example – drive consistency in expected behaviors
•    Process Support:
•    Perform tasks/projects/analysis assigned to him/her by the Client process manager.
•    Coordinate and drive synergy with Genpact Onshore Lead/s and team members on an ongoing basis to align on process priorities, feedback & action items.
•    Ensure all teams maintain task lists, project lists and any ad-hoc project list utilizing team resources – calibrate with Genpact onshore team and Client process owner as needed for updates and changes.
•    Ensure all processes have up to date process documentation on all run the shop tasks. 
•    Work with Genpact leadership to obtain necessary staff to support the team’s requirements.
•    Value Generation - Pro-actively seek ways to improve efficiency and calibrate with Genpact Offshore team and Client process owners for their direction and prioritization to execute any process improvements.
•    Program/process Governance:
•    Ensure all process and project related deliverables include defined controls and supporting evidence meet agreed upon requirements.
•    Ensure agreed upon governance practices are in place and adhered too – daily/weekly/monthly status reporting of team activities against the program plan or schedule.
•    Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.
•    Timely escalation of issues requiring attention to Genpact leadership/Client process owners; create necessary action plans.
•    Establish a process documentation structure that best serves the need to train a new hire and also provide step by step guidance to a doer / reviewer.
o    Template consistency
o    Table contents – background, systems/files references, inputs-process-output, high level process flow, procedure notes, etc.
o    Version control & change management
o    Storage & archiving past versions.
•    Create documentation for any new tasks (new transitions/new requirements)
•    Seek necessary update and documentation sign off from onshore Client SMEs/ process owners.
•    Evaluate need for checklists and reminders for specific tasks/activities that help in minimizing errors/rework & improve review and doer efficiency.
•    Develop team training & development plans.
•    Responsible for recruiting, training, supervising and appraising staff.
•    Create Upskilling plans to ensure needed backups at Task/activity level – ensure the team members have necessary trainings, practice (replication) to do the work efficiently and effectively.
•    Provide SME support – ability to apply learnings across various work tasks/projects.
•    Develop staff personal development plans in line with Modelling priorities and strategy /goals – Tools & technology asks, regulation understanding, process/product knowledge, other specific skills.
•    Coach and mentor for his team – provide the team with the vision of the process and project activities.
•    Motivate and inspire team members and maintain healthy work dynamics.
•    Lead by example – drive consistency in expected behaviors
•    Recognize and celebrate team and team member accomplishments and exceptional performance.
•    Work with functional managers and Genpact leadership to obtain necessary staff to support the team’s requirements – Need based.
•    Support business initiatives and projects as per Client’s preference and priority
•    Pro-actively seek ways to improve the efficiency and calibrate with Client process owners to maximize the value-add of the Modelling team. 
•    Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams. 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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