Senior Manager - Sourcing and Procurement
Genpact
5 - 10 years
Bengaluru
Posted: 3/24/2025
Job Description
Responsibilities
Manage large Supply Chain team in areas of Distribution Planner, Export Controller, LDP (logistics distribution partner) Coordinator, Logistics Interaction Controller, Logistics analyst, Clerk Warehouse, Interaction Center, Export Team and enable career progression while fostering Genpact culture (CI2). Achieve /exceed retention targets.
Manage the delivery of outsourced services Supply Chain Logistics, to ensure customer satisfaction and increased revenue through client up-sell
Collaborate and work globally with other Genpact business leaders and functional leaders to create and commercialize existing and new product offerings
Manage the delivery of outsourced services Supply Chain Logistics, to ensure customer satisfaction and increased revenue through client up-sell
Collaborate and work globally with other Genpact business leaders and functional leaders to create and commercialize existing and new product offerings
Leverage lean six sigma framework to drive continuous performance improvement and drive transformation agenda
Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
Lead multi-disciplined, cross-functional teams and take accountability for the overall delivery of the function
Review and discuss daily/weekly operational matters
Ensure operational performance for CIC
Report and address operational issues
Partner with enabling teams, CoBPE, and retained teams to drive standard methodologies and improvement opportunities
Ensure smooth execution of pan Africa programs, ensuring timely delivery and quality within the planned cost & schedule
Own end-to-end client service delivery and P&L
Be a key driving force in managing new/existing relationships with a set of valuable clients leading to a healthy P&L
Minimum Qualifications
Graduate Any
Familiarity with supply chain for hi-tech industry or technology distributor industry
Excellent communication skills (engage with client stakeholders, suppliers, logistics providers)
Good negotiations skills to engage with suppliers and logistics providers
Good understanding data management, reporting and basic data analysis
Advanced MS Excel skills (e.g.: excellent handling of pivot tables)
Preferred Qualifications
Lean Six Sigma Certification
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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