Senior Key Account Manager

• Manage a portfolio of high-value lending clients, ensuring strong relationships and customer satisfaction.
• Develop and implement account growth strategies to drive revenue and increase customer retention.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing tailored lending solutions.
• Identify opportunities to upsell and cross-sell lending products and services to meet client needs.
• Work closely with internal teams, including underwriting, credit, and operations, to ensure seamless servicing and account management.
• Analyze Partners’ requirements to recommend appropriate products and services.
• Negotiate terms and conditions with Partners, ensuring compliance with company policies and industry regulations.
• Monitor market trends and competitor activities to provideinsights and recommendations for business growth.
• Prepare reports on account performance, revenue forecasts, and client feedback.

Mentor and support junior account managers as needed