Senior Key Account Manager
Muthoot
7 - 10 years
Bengaluru
Posted: 27/06/2025
Job Description
- Manage a portfolio of high-value lending clients, ensuring strong relationships and customer satisfaction.
- Develop and implement account growth strategies to drive revenue and increase customer retention.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing tailored lending solutions.
- Identify opportunities to upsell and cross-sell lending products and services to meet client needs.
- Work closely with internal teams, including underwriting, credit, and operations, to ensure seamless servicing and account management.
- Analyze Partners’ requirements to recommend appropriate products and services.
- Negotiate terms and conditions with Partners, ensuring compliance with company policies and industry regulations.
- Monitor market trends and competitor activities to provideinsights and recommendations for business growth.
- Prepare reports on account performance, revenue forecasts, and client feedback.
Mentor and support junior account managers as needed
About Company
Muthoot Finance Ltd. is India’s largest Non-Banking Financial Company (NBFC) specializing in gold loans. Headquartered in Kochi, Kerala, the company offers a wide range of financial services including personal loans, insurance, money transfer, forex, and microfinance. Its core business is providing instant loans against gold jewellery, primarily serving the unbanked and underserved population across urban and rural India. With over 6,000 branches and a strong presence in international markets like the UAE, USA, and UK, Muthoot Finance is known for its deep-rooted trust, operational scale, and strong commitment to financial inclusion. The company is publicly listed and regulated by the Reserve Bank of India.
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