Primary Skill
JIRA Administration
JD :
| Primarily, install, configure and administration of Atlassian tool set specially on Jira cloud |
| Experience in administering JIRA/Confluence environments with a mixture of on-premises and cloud & migration on-premises to cloud and vice versa. |
| Troubleshoot application issues and add-on integration issues in JIRA and confluence working with Atlassian support |
| Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests. |
| Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports. |
| Using Jira REST APIs, develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes. |
| Provide User Management and support for users, manage system access across groups to ensure compliance, and maintain best practices. Create and manage security schemes, custom fields and configurations. |
| Install, manage and administer Jira add-ons, plugins, and extensions. |
| Develop process workflow for Jira Agile, field configurations, screen schemes, permission schemes and notification schemes in JIRA |
| Management of other reporting and collaboration in the environment. |
| Providing assistance in the management and support of integrations between tools in development landscape, including : JIRA, Confluence |
| Expert level experience creating and managing custom JIRA depending on multiple add-ons |