Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Application Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving Packaged Application technologies such as ERP, Middleware and other business critical software incidents and problems.

Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.

This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

The Application Managed Services Engineer (L3) may also contribute to / support on project work as and when required.

What you'll be doing

Job description:

Candidate should have done with at least 4 full cycle JDE project implementation / Migration / Upgrade with at least years of industry experience of which minimum 9+ years of experience in JD Edwards CNC OneWorld/OneWorld Xe/Enterprise One 8.x.

Good knowledge in the Installation, Configuration, Upgrade of the Enterprise One 8.12 / 9.0

Should be able to propose CNC solutions based on the client requirements.

Design the Architecture of the Enterprise One 8.12 / 9.0 Servers

Experience in Hardware Sizing, System Administration, Architecting the Enterprise One Server solutions.

Candidate should have experience in CNC Activities like Security, Package build Deployment, Object Migration workbench and Performance Tuning

Candidate should have experience in Installation / upgrade experience in latest version of JDE.

Experience in installing Service packs, ASU/ESUs

Candidate should have good experience in Installation of Deployment Server, Enterprise Server, Citrix Servers, JAS servers

Candidate should have an experience as administrator in Operating Systems (Unix / Windows / OS400) and Databases (Oracle / SQL / DB2)

Working experience of Global Delivery Model (Onsite/Offshore Model) is an added advantage

Candidate should possess excellent analytical and problem-solving skills

Candidate must be an excellent team player.

Candidate should possess excellent customer interaction skills on technology or business issues

Qualification:

Must have bachelor’s degree or Diploma with relevant experience.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Senior JD Edwards CNC Administrator

NTT Data

Job Description

About Company

Services you might be interested in

One-Shot Campaign