Senior Institutional Investment Operations Representative

About the Role:

The Operations Shared Services team is a cross-functional group of teams that provide support for Reference Data as well as the broader Wells Fargo organization. The Shared Services organization aims to be the owners and stewards of both client and product data with a focus on operational excellence and superior client servicing. Team Member will be part of the Tax Operation team and should have good understanding of Tax process/forms i.e. W-9, W-8BEN, W-BEN-E, ECI and IMY’s, Withholding, Cost basis and IRS Tax reporting. Team member will be responsible for validating client documentation, withholding & reporting data as part of the regulatory requirement. Team Member will also drive initiatives and provide solutions that will have an impact on client experience and risk mitigation.

In this role, you will:

• Managing the work queue and validating. W-9, W-8BEN, W-BEN-E, ECI and IMY’s, performing Withholding, Cost basis and IRS Tax reporting.
• Identifies and highlight/escalate potential risk arising within process.
• Excellent Interpersonal skills – ability to build relationships.
• Oversee BAU and identify process enhancement opportunities
• Support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
• Work with other Client Data teams to effectively manage and process client data requests
• Develop strong working relationships with stake holders Sales, Compliance, other onboarding teams
• Ensure and Adhere to the Regulatory Reporting standards, policies and procedures
• Become a risk manager by ensuring data integrity and challenging where required
• Provide reporting to senior leadership and produce insightful analyses of the business upon request for management

Required Qualifications:

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Advanced knowledge of Client on-boarding & Trade Life cycle.

• Strong Analytic ability, with high attention to detail, accuracy and strong problem-solving skills

• Ability to communicate (written/verbal) effectively at all organizational levels

• Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals

• Bachelor’s degree in accounting, finance, or a business-related field is strongly preferred

• Excellent communication skills both written and verbal

• Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products

• Ability to research, compile, and perform complex analysis on critical operational data

• Be highly collaborative and team-oriented

• Demonstrate strong analytical and interpersonal skills

• Ability to work with impacted areas to understand complex problems

• Ability to work in a fast-paced, team-oriented environment

• Strong multi-tasking abilities in a high performance, high demand environment

• Ability to think strategically, drive consensus and influence decision making

Posting End Date: 

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.