Senior Insights Manager, Amazon Pay
Amazon
5 - 10 years
Bengaluru, Mumbai
Posted: 11/19/2024
Job Description
Amazon Pay's vision is to simplify lives and fulfill aspirations by making payments trusted, convenient and rewarding.
The payments and financial services landscape is fast
- paced and dynamic with evolving customer needs.
Amazon Pay offers payments, credit, investment and insurance products.
We cater to diverse customer preferences across cash habituated, new
- to
- credit, digital
- native, and credit
- served customers through innovative products such as Pay Later, Cash Deposit At Doorstep, Pay With Alexa, Co
- Branded Credit Card, Gift Cards, UPI, Auto
- Insurance and Smart Stores.
Customers use Amazon Pay to pay for virtually anything including shopping, bills, money transfers, scan & pay, ticketing, cabs, food delivery and more.
Thus, Amazon Pay not only improves customers’ payment experience while shopping on Amazon but also across their ‘everyday use cases’.
Do you have a passion for understanding what delights customers? Do you get energized seeing your insights transformed into solutions that benefit customers?
The Amazon Pay Marketing team is looking for a seasoned market researcher with big ideas, a passion for solving unique problems, and strong consultative and strategic mindset
- to help us build and drive a world class insights function for the business.
This role will develop and own the insights programs from strategy development, through influencing stakeholders, to acting on insights.
This role requires a diverse research skillset with strong analytical know
- how, outstanding business acumen, the ability to build consensus quickly and bias for action.
The successful candidate will be comfortable with ambiguity, have strong attention to detail, and be motivated by a fast
- paced and entrepreneurial environment.
Key job responsibilities
• Being a thought leader and trusted partner on customer insights
• Applying sound research and business acumen to help the business solve complex research questions
• Taking disparate data and connecting the dots to craft meaningful narratives that help the business look around corners
• Diving deep into data to understand not only the ‘what’, but the ‘so what’ and ‘now what’
• Defining, building, and championing scalable and agile market research solutions, tools, and processes
• Creating mechanisms to share insights and influencing product, category and marketing stakeholders to act on insights
• Leveraging internal and external resources to execute innovative research techniques
Basic Qualifications
- 8+ years of professional non
- internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross
- functional marketing programs
- Experience communicating results to stakeholders
- Experience using Microsoft Excel to manipulate and analyze data
Preferred Qualifications
- 8 to 10 years’ experience in Market Research
- designing, executing, analyzing, and drafting actionable recommendations from primary research and other syndicated data
- Experience conducting custom quantitative and qualitative research
- Experience in brand and product research methodologies
- Ability to assimilate data and hone in on key insights that drive business recommendations
- Ability to interact, communicate and influence within multiple levels of the organization
- Exceptional written communication skills
- Ability to manage multiple projects with critical deadlines
- Proficiency in MS Excel and MS Word
- Experience in statistical modelling, SPSS/SAS/R
- Experience in Digital Payment/E
- commerce
- MBA or relevant Master’s Degree from a top
- tier institution
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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