Senior Infrastructure Engineer - Application Packaging Specialist

About this role:

Wells Fargo is seeking a Senior Infrastructure Engineer

In this role, you will:

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• A forward-thinking AI-Driven Application Packaging Specialist with extensive experience on Application packaging\virtualization process workflow, best practices & standards.
• Should have automation through scripting and using AI tools.
• Packaging applications using Admin studio InstallShield, VMware App Volumes\DEM, Numecent, Intune, PowerShell Studio and App deployment tool kit.
• Application onboarding, provisioning & deployment via Intune platform.
• Create and/or modify scripts & script wrappers, for application Management.
• Develop and maintain PowerShell and other scripts to automate system tasks to streamline Application packaging BAU requirements.
• Package applications for Win 10 & remediate the non-compatible applications.
• Troubleshooting and Support Diagnose and resolve issues related to VMWare infrastructure and application stack. Provide support for application-related problems in virtual DEM environments.
• In depth Windows & Application knowledge for both packaging & testing perspective.
• Application Stack Management Life cycle management of applications/AppStacks: Requirements, Packaging, Testing, Scheduling, Deployment, Updating, Retirement of Individual and Model Appstacks.
• Exposure to GenAI Studio Workbench or similar platforms for building AI agents
•  Familiarity with AI tools and frameworks for process automation and self-service enablement.
• Apply AI-driven automation to simplify repetitive tasks such as service request validation, UAT provisioning, and change creation for production staging.

Job Expectations:

• Strong Knowledge on Intune,Numecent,AI Automation tools,Windows 365
• Application deployment through SCCM & Intune (Package & application models).
• VMWare Horizon & Install Shield
• WISE and Power shell Scripting
• Exit and decommission Citrix Published Applications by the end of 2025.
• De commission the WAVE environment by offboarding 44k users and migrating them to either Cloud PC or Windows 11 devices.
• Deliver a strategic trader desktop solution (Numecent) . equipping 2000 traders with modern hardware and software . This initiative will not only enhance traders efficiency but also improve the enterprise’s financial outcome.
• Must have understanding in packaging/Virtualization process workflow using Windows Installer best practices and standards.
• Ready to work in flexible hours and must have adept customer-service skills.
• Good understanding of files/registries and ability to troubleshoot Windows Operating system related issues.
• Good at multitasking, Handle multiple requests to ensure all packages are delivered within SLA & meet the business emergencies.
• Perform internal testing/quality assurance to ensure package complies with standards.
• Coordinate testing and User Acceptance Signoff with application owner.
• Remediate issues discovered during testing or deployment.
• Engage internal customer to obtain packaging requirements and create technical documents with solutions to meet requirements and scale to large environment.
• Engage Application Owner/Developer/Vendor to assist with technical configuration when necessary.
• Create change requests in change management system when applicable by following enterprise standards.
• Engage with project teams as needed to provide packaging and deployment support.
• Good written and communication skills. Process adherence and timely escalation.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.