Senior Information Technology Business Consultant

Job Title: IT Senior Business Consultant Manufacturing Execution System

Job Description:

We are looking for an experienced IT Senior Business Consultant to support our MES Plant data collection - Operations. This role involves IT service management, troubleshooting MES PDC & Core services, and ensuring seamless integration with factory processes. The ideal candidate has strong analytical skills, a proactive mindset, and experience managing complex operational challenges within a manufacturing execution system (MES) environment.

Minimum Experience: 8 or more years of experience in the field of MES and Digital Manufacturing.

Preferred Qualification: Candidates with a bachelors/masters degree in IT, Engineering, or a related field, along with additional Experiences in MES, Digital Manufacturing. certifications or experiences in Devops will be given preference.

Responsibilities:

1. Manage IT service operations, including incident handling, critical incidents, and change management.
2. Conduct root cause analysis and drive effective problem management.
3. Provide expert troubleshooting for Vb.net & .net core-based applications.
4. Resolve issues related to microservices in Kubernetes environments.
5. Proactively monitor MES Core services using Kibana & Grafana.
6. Collaborate with testing teams to resolve issues in testing and development environments.
7. Handle change requests efficiently within the Plant Data Collection clients.
8. Provide support to factory teams and end-users, ensuring seamless issue resolution.
9. Identify and implement continuous improvement processes to enhance operational efficiency, integration, and standardization.
10. Guide and support the Operations Team in their activities.

Skillset:

1. Strong technical background with a degree in IT, Engineering, or a relevant field.
2. Extensive experience in Manufacturing Execution Systems (MES) and discrete production processes.
3. Familiarity with MES Platform Core domain services, including SAP Order, Production Info, Labelling, and Factory Processes.
4. Proficiency in DevOps and monitoring tools such as Elastic, Logstash, and Kibana.
5. Good knowledge in troubleshooting .Net-based MES applications.
6. Good understanding of RESTful APIs.
7. Experience in agile methodologies (Scrum, SAFe) and project management.
8. Strong analytical and problem-solving skills.
9. Self-organized with an agile mindset and excellent communication skills.
10. Proven experience in intercultural collaboration.
11. Fluency in English is required.

Aspect

1. Focus Domain - Plant Data Collection, gathering and managing factory data.
2. Key Microservices Involved - SAP Order, Production Info, Labeling Processes.
3. Applications - Resolving issues in Vb.net & .net core-based applications.
4. Core Processes - Focused on data collection and integration for factory processes.
5. Monitoring Tools - Use of Kibana, Logstash for data flow visibility.
6. Collaboration Scope - Testing and development for data collection efficiency.

MES PDC - Focuses on data collection and integration processes supporting end-to-end production workflows.

Note: Compensation will be commensurate with your qualification, experience, and based on the feedback received from the interview panel.