Senior Imaging Automation Engineer

Senior Imaging Automation Engineer

Location: Hyderabad

Job Type: Full Time

Work Mode: Hybrid

Pay Rate: Open to discuss

About 247Hire:

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JOB DESCRIPTION | Senior Imaging Automation Engineer

What Youll Be Doing

The Senior Imaging Automation Engineer will play a vital role in supporting and automating document handling processes from various sources (online uploads, mail, fax, etc.) for Customer Experience. The ideal candidate will possess a deep understanding of imaging technologies, OCR tuning, automation via AI/ML, and cloud services, particularly with AWS tools. This role requires a candidate that operates at a fast pace, is comfortable with change, is detail-oriented, drives for results, and has a high standard for quality.

Responsibilities include:

• Operate partially within US Central time zone to ensure appropriate alignment and coordination with the US-based team.
• Develop, design, and maintain imaging automation solutions using C#, Python, PowerShell, and JavaScript within both legacy and future platforms.
• Implement and optimize OCR technologies, with a particular focus on tuning for accuracy and efficiency.
• Harness the capabilities of AWS Textract, along with other AWS tools, to advance imaging solutions.
• Integrate AI/ML models into the imaging process to enhance automation and achieve business objectives.
• Collaborate cross-functionally to understand workflow needs and integrate automation solutions that streamline document handling processes.
• Stay updated with the latest imaging, automation, and AI/ML technologies to ensure the companys solutions remain cutting edge.
• Troubleshoot and resolve issues related to the implemented solutions, ensuring minimal disruption to business operations.
• Tune automation functions within the legacy platform (iLinx) to increase accuracy and improve customer experience.
• Conduct continual analysis of statistics to recommend the best candidates for continued tuning.
• Review, validate, update, and add rules and training as needed to achieve the highest automation and lowest error rate possible.
• Collaborate with technology teams, product management, and business stakeholders to identify and improve automation functions.

What Your Background Looks Like

Qualifications and Experience Required:

• 3+ years of proven experience with imaging/optical character recognition (OCR) technologies and automation.
• Proficiency in C#, Python, and PowerShell; JavaScript is a plus.
• In-depth knowledge of AWS Textract and familiarity with a range of AWS tools.
• Hands-on experience with OCR technology, including tuning and optimization.
• Experience using CI/CD pipelines for automated deployments.
• Familiarity with AI/ML concepts and their applications in automation.
• Strong problem-solving skills and an innovative mindset.
• Excellent communication skills, both written and verbal.