Senior Human Resources Specialist

Role Overview

We are seeking a strategic and results-oriented Senior HR person to join our Kochi office on a Contract-to-Hire basis. The HR will serve as a trusted advisor to business leaders, aligning HR strategy with organizational objectives while driving people-centric solutions across all levels. This role requires someone who can balance strategic HR initiatives with day-to-day operational excellence and compliance management.

Key Responsibilities

Strategic Partnership & Business Alignment

• Partner with business leaders to understand strategic objectives and develop aligned HR strategies
• Provide guidance on organizational design, workforce planning, and succession management
• Support business transformation initiatives by offering people-focused solutions
• Act as a culture champion, translating company values into daily operational behaviors
• Advise on compensation, benefits, and talent retention strategies

Employee Relations & Performance Management

• Serve as the primary HR point of contact for assigned business units and leadership teams
• Advise managers on conflict resolution, performance management, and employee development
• Address employee grievances, disputes, and sensitive HR matters with discretion and professionalism
• Coach managers on effective leadership, feedback delivery, and team development
• Support performance improvement plans and employee transitions

Compliance, Policy & Risk Management

• Ensure adherence to Indian labor laws (POSH Act, ESI, PF, attendance policies, etc.)
• Develop, update, and communicate HR policies on leave, conduct, remote work, and other areas
• Maintain accurate HR records and documentation for audit and compliance purposes
• Conduct investigations on workplace issues and recommend corrective actions
• Identify and mitigate people-related risks

Analytics & Insights

• Track and report on HR metrics (attrition, engagement, time-to-fill, retention rates)
• Analyze trends in employee data to recommend process improvements
• Create dashboards and reports for leadership on organizational health

Required Skills & Competencies

Core Competencies

• Strategic Thinking: Ability to align HR initiatives with business strategy
• Business Acumen: Understanding of business operations, metrics, and commercial drivers
• Relationship Building: Strong interpersonal skills to influence across all organizational levels
• Problem-Solving: Analytical mindset with ability to navigate complex people challenges
• Communication: Clear, concise written and verbal communication in professional settings
• Emotional Intelligence: Empathy, maturity, and ability to handle sensitive situations

Technical Skills

• Proficiency in HRIS systems (experience with Keka, Canvas, or similar ATS/HRIS platforms is a plus)
• Data analysis and Excel spreadsheet proficiency
• Knowledge of Indian labor laws and compliance requirements
• Familiarity with recruitment processes and talent management best practices

Personal Attributes

• High integrity and discretion in handling confidential HR matters
• Proactive and detail-oriented approach to process management
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable with ambiguity and adaptable to changing business needs
• Self-motivated with strong ownership mentality

Qualifications

Education:

• Bachelor's degree in Human Resources, Business Administration, or related field
• CIPD, SHRM certification, or equivalent HR qualification is preferred

Experience:

• Minimum 8+ years in HR Business Partner, HR Operations, or Talent Management role
• Experience in supporting multi-unit or cross-functional business environments
• Exposure to recruitment, employee relations, and compliance management
• Familiarity with GCC (Global Capability Center) or offshore operations is a plus

Location & Work Arrangement

• Primary Location: Kochi, Kerala
• Work Mode: Hybrid