Senior HR Service Delivery Representative - US Employee Lifecycle

About this role:

Wells Fargo is seeking a Senior Human Resources Operations Representative. Working Hours - 5:30PM to 2:30AM IST.

In this role, you will:

• Support performance of less experienced staff and overall effectiveness of team; proactively provide feedback and present ideas for improving or implementing processes and customer support tools for human resources operations

• Perform complex business, operational and customer support tasks in support of initiatives within human resources

• Resolve escalated issues using technical knowledge and expertise to perform work, action requests, and achieve goals

• Interact with immediate team, functional area, and internal peers to provide guidance on human resources operations processes and deliverables

• Assist employees on human resources related issues providing complex policy interpretation

• Provide subject matter expertise and interpretation of procedures to less experience staff

Required Qualifications:

• 4+ years of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Any graduation

Job Expectations:

• Should have sound knowledge of US Employee life cycle knowledge about pay period 

• Data management

• Workday events - promotion, demotions, compensation, FLSA

• Clear concepts exempt nonexempt

• Reporting line changes 

• SNOW ticket handling

• Knowledge about govt ID,s

• Idea on Organizational change such as cost center, job profiles 

• Working Hours - 5:30PM to 2:30AM IST

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.