Senior General Manager

We are looking for an experienced Virtual Service Sales Manager to lead and coach a team of Virtual Service Sales Representatives (VSSRs). This role focuses on driving order and revenue targets by selling a broad range of technical servicesmaintenance, spare parts, training, testingrelated to electrical equipment installed at customer sites.

Key Responsibilities

Lead, organize, and coach a team of VSSRs to achieve sales targets

Drive prospecting strategies, monitor calls, and provide coaching for improvement

Ensure accurate usage of bFO (Salesforce) and leverage Schneider Electric digital tools

Define clear sales quotas and deliver accurate forecasting

Achieve on-time contract renewals and capture assets coming out of warranty

Remove roadblocks and provide resources to enable team success

Collaborate with Outside Service Sales Managers and BU Account Managers for cross-selling opportunities

Monitor KPIs, pipeline, and hit rates; identify improvement areas and implement solutions

Deploy global Virtual Sales Playbook and new sales initiatives

Create a motivating team culture based on empowerment, collaboration, and achievement

People Leadership

Attract, recruit, and develop a high-performing virtual sales team

Prepare future leadership pipeline and nurture diverse talent

Drive skill development in technical knowledge, communication, and virtual selling

Ensure career plans and continuous development for each team member

Foster an open communication environment and promote Schneider Electric values

Key Success Factors

• Strong team spirit and motivation to achieve ambitious sales goals
• Effective collaboration with Outside Sales, Marketing, and Operations teams
• Ability to transform business from reactive to proactive with a focus on recurring revenues

Qualifications

Minimum 15 years of work experience, including at least 5 years in technical sales

Strong understanding of the full sales cyclefrom prospecting to closing

Proven experience in team leadership and virtual selling strategies