Senior General Manager - HR Operations, India

Who we are

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company. We are committed to investing 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

Please visit and follow Johnson Controls LinkedIn for recent exciting activities.

Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg

JCI Asia-Pacific Linkedin: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/

Career   The Power Behind Your Mission 

OpenBlue  This is How a Space Comes Alive 

Business Title: Senior General Manager - India HR Operations

Region:             India
Location:          Pune

Reporting:        Director - HR Operations, APAC

Role Summary:

We are seeking an experienced leader as Head of India HR Operations to lead and enhance our organization's human resources Operations functions. This role requires a strategic thinking ability with strong leadership skills, capable of driving operational excellence and fostering a positive work environment.

This role will lead the entire gamut of India HR Operations which will include HR advisory service delivery, Payroll, employee’s life cycle management (ELCM), data analytics and MIS, various reporting, compliance (Payroll, Shops & Establishments, labor, contractors/subcontractors), merging & acquisitions, special projects, benefits administration, policies developments/enhancements, transformation and digitalization, continuous improvements, HR Helpdesk.

What you will do:

• Provide timely and accurate HR advisory support to India HR Business Partners and managing employee’s life cycle.

• Responsible for accurate and timely payroll processing, ensuring compliance with all relevant regulations.

• Ensuring Shops & Establishment, Labour compliance, contractors and subcontractors compliance are on track. Handling inspection notices of various Govt departments. Create and operate a control environment in accordance with compliance regulations.

• Develop and maintain ER policies and procedures to ensure compliance with labor laws and company policy.

• Responsible for publishing and delivering HR Dashboard (Excel and PowerBI). Ensuring timely and accurate delivery of various reports.

• Lead and execute various M&A and special projects.

• Enhance operational governance by implementing robust processes and controls to drive efficiency within HR operations

• Lead continuous improvement initiatives in HR, fostering a culture of innovation and excellence.

• Lead the HR operations team, promoting a collaborative environment that enhances team performance and employee experience.

• Drive HR operations projects that align with organizational goals and enhance employee engagement and satisfaction.

• Provide best-in-class employee experiences through the development and execution of effective HR strategies and programs.

• Oversee team productivity and quality performance by setting objectives and tracking progress to ensure goals are met; and provide guidance, support, and development opportunities to team members.

• Partnership with HRBPs, COEs and other functional stakeholders to ensure HR Operations running and support Indian Business Leaders, Managers and employees.

• Oversee Employee Relations (ER) activities, including handling employee grievances, conducting investigations, and implementing disciplinary procedures. Partner with business units, HR Business Partners and CoE teams on complex HR cases and projects.

• Maintain a customer-service focus within operations and actively partner with in-region stakeholders.

• Implement continuous process improvement frameworks and champion related initiatives to enhance end-to-end process effectiveness and efficiency, drive OMNI utilization and related content development.

What we look for:

• Master’s degree in Human Resources or a related field.

• Around 15 years of experience working in HR Operations and a minimum of 8 years of experience in handling managerial role with a focus on Employee Relations, Payroll and Project Management.

• Experience in leading remote & multi-location teams

• Proficient in handling India Payroll Operations and various taxation regulations.

• Proficient in handling various labour regulation and statutory compliances

• Ability to engage and motivate others, and develop high-performing and autonomous teams

• Strong analytical and problem-solving skills. Meticulous attention to detail, quality, and follow-through; strong interpersonal skills

• Metrics orientation – ability to translate how metrics indicate performance and are to be used to manage and focus the team

• Ability to collaborate and work with multiple level business and functional stakeholders.

• Excellent communication and interpersonal skills

• Proven track record of managing HR operations in a dynamic environment.

Why Join Us?

At JCI, we are committed to creating a diverse and inclusive environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth. Join us and be part of our mission to drive organizational success through exceptional HR operations.

Diversity & Inclusion: Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviours we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.