JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Facility Executive

Roles and Responsibilities

Core Responsibilities:

Soft Services Management

• Oversee housekeeping, waste management, pest control, and landscaping operations
• Manage vendor relationships and performance for all soft services
• Ensure compliance with service level agreements and quality standards

Client Visit Coordination

• Plan and coordinate all aspects of client visits to the facility
• Ensure premises are presentation-ready for client visits
• Prepare briefing materials and facility tours as required
• Coordinate with reception, security, and other departments for seamless visitor experience

Event Management

• Plan and execute corporate events, meetings, and functions
• Manage event budgets, timelines, and resources
• Coordinate with vendors, caterers, and internal departments
• Ensure proper setup, execution, and breakdown of event spaces

Additional Responsibilities:

• Develop and implement standard operating procedures for soft services
• Conduct regular quality audits and inspections
• Manage customer feedback and implement improvement initiatives
• Handle escalations and resolve service-related issues promptly
• Create reports on service performance and present to management
• Train and develop team members in soft services operations
• Implement sustainability initiatives within soft services
• Budget management for soft services and events

Required Skills:

• Strong organizational and project management abilities
• Excellent communication and interpersonal skills
• Attention to detail and quality focus
• Problem-solving and conflict resolution capabilities
• Customer service orientation
• Ability to work under pressure and meet deadlines
• Vendor management experience

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.