Senior Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Job Summary

  Join JLL as a Senior Soft Service Executive responsible for overseeing facility operations across the East Region. In this dynamic role, you'll be at the forefront of delivering exceptional facility management services that create, shape, and manage the places where people live and work. As part of our team that brings buildings to life, you'll ensure optimal facility conditions through effective staff supervision, vendor management, and meticulous maintenance coordination, all while upholding JLL's commitment to innovation and service excellence.

  Required Qualifications

  • 3+ years of experience in facilities management with focus on soft services
  • Demonstrated supervisory experience with ability to train and motivate staff
  • Working knowledge of facility maintenance procedures and standards
  • Experience in vendor management and contract compliance
  • Proficiency in preparing detailed facility reports and documentation
  • Strong organizational skills with ability to manage multiple priorities simultaneously
  • Excellent communication and interpersonal skills
  • Basic computer literacy including MS Office applications and facility management systems

  Preferred Qualifications

  • Bachelor's degree in Facility Management, Business Administration, or related field
  • Professional certifications in Facility Management
  • Experience with CAPPS or similar invoice processing systems
  • Knowledge of preventative maintenance planning and implementation
  • Experience working in multi-site facility environments
  • Track record of implementing operational efficiencies and cost-saving initiatives
  • Familiarity with quality assurance programs in facility management
  • Experience preparing and presenting client-facing reports and MIS documentation

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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