SENIOR EXECUTIVE - IT

Muthoot

1 - 7 years

Mumbai

Posted: 27/06/2025

Job Description

Key Responsibilities

1. Requirements Gathering & Analysis

  • Work closely with business stakeholders to elicit, analyse, validate, and document business requirements for IT projects.
  • Conduct interviews, workshops, and brainstorming sessions to understand business needs and objectives.

2. Business Process Analysis & Documentation

  • Analyse current business processes, workflows, and systems to identify areas for improvement.
  • Recommend optimized solutions to streamline operations and enhance efficiency.
  • Develop detailed requirement specificationsincluding: 
    • Functional and non-functional requirements
    • Use cases and user stories
    • Business Requirement Documents (BRD)
    • Software Requirement Specifications (SRS)
    • Functional Requirement Documents (FRD)

3. Solution Design & Technical Collaboration

  • Collaborate with development teams to translate business requirements into technical specifications.
  • Provide input during the design phase to ensure alignment with business needs.
  • Assist in wireframing and prototyping using tools like Balsamiq, Figma, Pencil, or Diagrams.

4. Stakeholder Management

  • Build and maintain strong relationships with business units and IT teams.
  • Act as a liaison between technical and non-technical teams, ensuring clear communication.
  • Provide guidance on IT best practices and emerging trends.

5. Testing & Quality Assurance

  • Collaborate with business teams to develop test plans and test cases based on business requirements.
  • Participate in testing activities, including: 
    • Automation Testing
    • Performance Testing
    • Vulnerability Assessment & Penetration Testing (VAPT)
  • Ensure IT solutions meet quality standards and business expectations before deployment.

6. Change Management & User Adoption

  • Support change management activities by communicating project updates and conducting training sessions.
  • Assist users with adopting new IT solutions by addressing feedback and concerns.
  • Ensure a smooth transition and successful implementation of IT solutions.

7. IT Project Management Support

  • Assist in project planning, estimation, and scheduling to ensure timely delivery.
  • Track project progress, identify risks and escalate issues as needed.
  • Ensure IT projects are delivered on time, within budget, and within scope.

8. Continuous Improvement & Industry Trends

  • Stay updated on industry trends, best practices, and emerging technologies in business analysis.
  • Proactively identify opportunities for process improvements and innovation.

About Company

Muthoot Finance Ltd. is India’s largest Non-Banking Financial Company (NBFC) specializing in gold loans. Headquartered in Kochi, Kerala, the company offers a wide range of financial services including personal loans, insurance, money transfer, forex, and microfinance. Its core business is providing instant loans against gold jewellery, primarily serving the unbanked and underserved population across urban and rural India. With over 6,000 branches and a strong presence in international markets like the UAE, USA, and UK, Muthoot Finance is known for its deep-rooted trust, operational scale, and strong commitment to financial inclusion. The company is publicly listed and regulated by the Reserve Bank of India.

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