Senior Executive - Customer Experience Management
HDFC ERGO
1 - 5 years
Delhi
Posted: 25/06/2025
Job Description
Roles -
Comfortable to Multi task, calls and Emails together
Insurance Experience is required
VRM should possess strong verbal and written skills.
Previous experience on inbound/outbound calls and emails is essential
Comfortable to work in flexible Shifts, Rotational Weekly offs (Including Weekends – shifts between 8.00am to 7.00pm)
- Graduate
Requirements :-
- Handled VIP customers in previous organisations
Good Communication skills
Multi lingual
Strong Relationship Management skills with Intermediaries as well as Institutions
Immediate Joiner (if possible)
About Company
HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.
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