Senior Executive Client Servicing

strongmetrics is an advanced platform designed to optimize mobile acquisitions and maximize impact through intelligent audience targeting. By integrating AI-driven technology with audience insights, we deliver transformative results for advertising campaigns. Our mission is to boost ROI and achieve exceptional success for our clients through innovative solutions. With a focus on precision targeting, strongmetrics aims to elevate brands and unlock the potential of impactful advertising.

This is a full-time on-site role based in Gurugram for a Client Servicing Manager. The Client Servicing Manager will oversee building and nurturing client relationships, addressing client inquiries, and ensuring seamless communication. The role also involves monitoring customer satisfaction, resolving concerns, identifying client needs, and ensuring the successful execution of client campaigns. The position requires managing stakeholders, fostering trust, and delivering tailored solutions to meet client expectations.

• Expertise in Client Services, Client Relations, and fostering long-lasting partnerships
• Strong skills in Customer Service and maintaining high standards of Customer Satisfaction
• Excellent Communication skills, both verbal and written, to engage effectively with clients and internal teams
• Problem-solving orientation and an ability to address client requirements with precision
• Experience in understanding client needs and aligning them with organizational solutions
• Proven ability to collaborate with cross-functional teams and deliver results
• Relevant educational background such as a degree in Business, Marketing, or related fields is preferred
• Experience in the advertising or marketing industry would be advantageous