Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale. Powerful applications, including AlsoEnergy’s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets. Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging. For more information, visit www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.
 

Key responsibilities:

•     Provide Comprehensive Sales Support: Deliver robust backend support to customer-facing sales representatives worldwide, ensuring their success and efficiency.
• Sales Documentation: Assist in preparing precise and detailed Proposals/Estimates and Sales Orders in the ERP system and follow up on sales orders to ensure accuracy and completeness.
• Understanding of Solar PV Systems: Demonstrate a foundational knowledge of how solar PV systems work, including the role of solar panels, inverters, and other key components.
• Interpretation of Single Line Diagrams (SLDs): Accurately read, analyze, and interpret SLDs for solar PV systems, ensuring all components and connections are correctly represented.
• Collaborate with Cross-Functional Teams: Collaborate with internal departments, including production, logistics, and finance, to ensure timely delivery of products and services to customers.
• Data Management: Manage and maintain customer databases, sales records, and sales-related documentation with a keen eye for detail and accuracy.
• Sales Reporting and Analysis: Generate and analyze sales reports, metrics, and trends to provide insights and recommendations to the Sales Team for informed decision-making.
• Customer Engagement: Provide exceptional customer service by promptly addressing customer inquiries and resolving issues in a professional and customer-centric manner over email.
• Sales Meetings and Training: Coordinate and participate in sales meetings, training, and events to support the Sales Team in achieving their targets.
• Process Optimization: Continuously evaluate and optimize sales processes, tools, and strategies based on market analysis and feedback from the Sales Team.

Requirements:

• Education: Bachelor's (or related experience) degree in business administration, marketing, economics, industrial engineering, or a related field or related experience.
• Positive attitude, strong ability to communicate across departments, and drive to “get the deal done.”
• Minimum of 1-2 years of related experience in sales, consulting, sales support, and sales engineering within a business-to-business environment as an advantage but not mandatory.
• Entry-level candidates with the right attitude and willingness to learn will also be considered.
• Communication: Excellent verbal and written communication skills in English are essential.
• Technical Proficiency: Familiarity with Microsoft Office Suite and CRM software is beneficial for managing sales data and documentation.
• Analytical Skills: Strong analytical and problem-solving skills to generate reports and provide valuable insights to the Sales Team.
• Customer Focus: A commitment to providing top-notch customer service and building long-term customer relationships.
• Organizational Skills: Detail-oriented with the ability to handle multiple tasks and prioritize efficiently.
• Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.

Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.