Senior Executive - Infra & Workplace Services

About TVS / Who are we?

TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.

For more information, please visit www.tvsmotor.com. 

Department:

Digital and AI is a key function at TVS Motor which is leading digital transformation infused with AI across TVS Motor and group companies globally. We are creating and enhancing digital native experiences for our customers, partners and colleagues leveraging the best of technologies and algorithms to differentiate and personalize user experience thereby earning the right to be in their daily life and creating a competitive differentiation in the marketplace. Agile, open source, DevSecOps, distributed cloud, pubsub messaging, data scalability, extended reality, Internet of things, MACH architecture, Total experience, sustainable technology, responsible AI and several others are not buzzwords but business archetypes we work with every day! Do you want to engage and lead digital and AI transformation in global mobility? Look us up!   

Section : Tech CoE

Education Qualification : BE / BTech / MCA

Required Experience : 10+ years

Target Companies / Industry / Sector : Any

Purpose of the role : To manage AV solutions & devices across all locations of TVSM and group entities. This role is also to manage critical meetings like Board meeting, TP meetings etc. This role will support Sr. Leadership team IT needs like Mobile, laptop configuration etc.

Role Description & Functional competency

Key Responsibilities:

1. Design and Development:
• Develop and design AV systems, including audio, video, control, and lighting systems.
• Create detailed engineering schematics, diagrams, and layouts.
• Ensure designs meet client requirements and industry standards.
2. IT support to Sr. Leadership team
3. Project Management:
• Lead AV projects from conception to completion.
• Coordinate with clients, vendors, and internal teams to ensure timely and within-budget project delivery.
• Manage project timelines, budgets, and resources.
4. Installation and Integration:
• Oversee the installation, configuration, and integration of AV systems.
• Ensure systems are installed correctly and function as intended.
• Conduct testing and troubleshooting to resolve any issues.
5. Technical Support and Maintenance:
• Provide technical support for AV systems.
• Perform routine maintenance and upgrades to ensure optimal system performance.
• Train clients and end-users on system operation and maintenance.
6. Team Leadership and Mentoring:
• Lead and mentor junior engineers and technicians.
• Foster a collaborative and productive work environment.
• Provide guidance and support to team members on technical issues and best practices.
7. Documentation and Reporting:
• Maintain detailed documentation of AV systems, including design documents, installation guides, and user manuals.
• Prepare project reports and documentation for clients and stakeholders.
• Ensure all project documentation is up to date and accessible.
8. Client Interaction:
• Work closely with clients to understand their AV needs and provide tailored solutions.
• Offer professional advice and recommendations to enhance client satisfaction.
• Conduct client meetings, presentations, and demonstrations.

Key Skills:

1. Technical Expertise:
• In-depth knowledge of AV technologies, including audio, video, control systems, laptops, desktops, mobile phones & iPADs
• Proficiency in using AV design and modeling software (e.g., AutoCAD, Revit).
• Familiarity with AV standards and protocols (e.g., HDMI, HDBaseT, Dante).
2. Project Management:
• Strong project management skills, including planning, scheduling, and budgeting.
• Ability to manage multiple projects simultaneously.
• Experience with project management tools and methodologies.
3. Problem-Solving:
• Excellent troubleshooting and problem-solving skills.
• Ability to identify and resolve technical issues efficiently.
• Creative thinking for innovative solutions.
4. Communication:
• Strong verbal and written communication skills.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Effective interpersonal skills for client interactions and team collaboration.
5. Leadership:
• Proven leadership abilities in managing and mentoring teams.
• Ability to motivate and guide team members to achieve project goals.
• Strong decision-making skills and the ability to take initiative.
6. Attention to Detail:
• High level of attention to detail in design, installation, and documentation.
• Commitment to delivering high-quality work.

Behavioral competency

·       Team Management

·       Stakeholder Management