Senior Enterprise Tools Engineer

Role Profile

The Senior Enterprise Tools Engineer will be part of the Engineering team and is responsible for taking up the implementation changes across Enterprise Tooling.  

This position requires strong knowledge of Atlassian Tools like JIRA, Confluence, Bitbucket.

It also requires knowledge on any one Strategic Portfolio tools like Clarity, Planview and ServiceNow and must have experience in integration of these strategic Enterprise Tooling applications.

This position will be accountable for defining solutions on assigned projects for Enterprise Tooling, documenting the solution, and coordinating with Enterprise Architect team in taking the solution through the LSEG governance processes wherever applicable.  The Role will have to work with the Enterprise Tooling Product Owner/s to propose solutions to the requirements.

This position will need to recommend future Atlassian product Roadmap to align strategically with organization’s Enterprise Tooling Framework.

Key Responsibilities

• Collaborate with cross functional teams to gather requirements and implement Tailored solutions.
• Develop Integration capabilities between JIRA, Clarity, Service NOW, HR(Workday) and Finance (Oracle) systems to align with the Enterprise Tooling Framework
• Hands on Experience to implement, configure, maintain, and optimize Atlassian tools (Jira, Confluence, Bitbucket) & its integrations to other Enterprise Tooling applications.
• Develop and maintain custom workflows, dashboards, and reports in Jira.
• Ensure security, scalability, and reliability of the Atlassian environment.
• Provide training and support to users on effective tool usage.
• Monitor system performance and troubleshoot issues proactively.
• Stay current with Atlassian product updates and implement new features.
• Provide technical directions for strategic Enterprise Tooling Roadmap.
• Monitor Application Performance and provide recommendations.
• Code Review and Impact Analysis review of Changes.
• Identify Errors and work closely with vendors for fixes.
• Provide Technical Documentations to changes.
• Conducts Knowledge training sessions for Team development.
• Identify avenues to tune the performance of current processes.
• Strong understanding of HR module for integration requirements.
• Strong understanding of the reporting Framework
• Handle L3 support tickets individually with in agreed SLAs.
• Work with LSEG Architecture group in defining potential technology solutions and ensuring adherence to architectural principles.
• Collaborate with business and functional leads to socialise technology projects and obtain cross functional approvals from Legal, Group Risk, Compliance, LCH Ltd/LCH SA,

Candidate Profile / Key Skills

• Atlassian Tools – JIRA, Confluence, BitBucket experience
• Any one database knowledge with PLSQL production experience
• Cloud and SaaS Implementation
• System Integration
• AI chatbot, LLMs knowledge is preferred.
• Stakeholder Management

• Reporting Frameworks
• Degree in Computer Science or related technical field or equivalent experience
• Proven training in software development lifecycle or methodologies
• Good background in SaaS and knowledge of technology estates
• Understanding of Agile
• High level of proficiency with MS Office applications
• Experience in large investment banking or financial services organisations is a plus.

Soft Skills:

• Strong Planning, organisational and stakeholder holder management, with confidence to challenge preconceptions of outcomes and solutions.
• Good communication, presentation, documentation, and customer engagement skills with proven ability to work effectively with all organisational levels.
• Global experience – working successfully with teams in multiple locations simultaneously.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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