Senior Engineer, Compute Operations

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.  EEO/AA/M/F/Disabled/Vets

Job Description :

Systems Administration 

Time: 50% 

Tasks 

▪ Implement, document and maintain technology solutions in response to business needs and deliver systems to agreed delivery dates and business requirements. This includes the 

decommissioning of unused or out of date IT Services/hardware 

▪ Engage with Producers/Project Managers to extract and document operational requirements, whilst identifying and resolving any business needs 

▪ Stay abreast of technology and recommend new strategies or technologies to improve the systems/network environment 

▪ Assist in reducing operating costs through consolidation and leveraging of existing Infrastructure where possible 

▪ Ensure appropriate system and user security for both equipment and confidentiality of data ▪ Document new systems and procedures 

▪ Work with development teams in creating infrastructure code bases using CI/CD pipelines ▪ Perform fault diagnosis and resolution 

▪ Work with Cloud and Network engineering and Cyber to deliver security best practices 

▪ Participate in the provision of 24 x 7 x 365 server support (on call) 

▪ Implement continuous integration/continuous delivery (CI/CD) pipelines using Terraform, Git & Jenkins 

▪ Build, release, and manage the configuration of AWS systems and on-premise physical servers. ▪ Respond to incidents and service requests raised via the ticketing system 

Key Performance Indicators 

▪ Adhere to Service Level Agreements 

▪ Adhere to change control policies and procedures 

▪ Adhere to the IT&T problem management procedures 

▪ Customer satisfaction 

Project Delivery 

Time: 40% 

Tasks 

▪ Be responsible for the planning, implementation, and growth of the AWS cloud infrastructure ▪ Ensure effective systems availability and performance 

▪ Provides advice on capacity planning requirements 

▪ Undertake root cause analysis of problems 

▪ Establish, test and monitor new software, services and systems 

▪ Implement changes to systems 

▪ Identify opportunities to automate server build, configuration and deployment processes. 

▪ Develop and adopt new systems/support procedures 

▪ Provide effective guidance and mentoring for operations staff, assisting in effective staff 

education 

Key Performance Indicators 

▪ Adhere to the IT&T problem management procedures 

▪ Business requirements met

Knowledge Management and Teamwork 

Time: 10% 

Tasks 

▪ Collaborate with global colleagues to deliver efficient and standardised services. 

▪ Communicate and document plans, procedural and technical information 

▪ Maintain current and relevant technical information 

▪ Contribute to knowledge sharing and training of peers 

Key Performance Indicators 

▪ Services delivered to NewsTech standards and practices 

▪ Up to date technical information documented

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