Senior Director, Software Engineering

Position Summary...

What you'll do...

About Team:

The Revenue Intelligence & Customer Engagement team optimizes billions of payments through advanced analytics and machine learning. We build and operate a real-time data platform that powers revenue growth, fraud prevention, and enhanced customer experiences across Payments, Directed Spend, Checkout, and Incentives. Our team is responsible for developing and deploying ML models that improve payment authorization rates, strengthen payment resiliency, and increase the effectiveness of promotions and rewards programs. We also drive adoption of Directed Spend by providing actionable insights that help improve customer experience.

Our team supports cross-divisional programs for Transactional Systems as a part of the Global Tech organization.

What you'll do

• Lead the design and implementation of AI-driven solutions to improve payment systems and operational workflows.
• Recruit, mentor, and develop a high-performing team of distributed systems engineers, data scientists, and leaders.
• Collaborate with top-notch universities in India for both recruitment and cutting-edge technological partnerships.
• Partner with senior individual contributors and leadership teams in the United States to align strategies and drive innovation in transactional systems.
• Ensure the seamless operation and optimization of machine learning models powering transactional systems.
• Build strong relationships with Treasury, Merchandising, Membership, Asset Protection teams to optimize engagement and deliver business value
• Market Awareness: Keep a pulse on industry trends, emerging technologies, and competitive dynamics to refine and adapt product strategies.

This position is ideal for an experienced leader who thrives at the intersection of technology and business strategy, driving transformative impact across payment systems and revenue growth through the power of AI and machine learning. If shaping the future of transactional systems excites you, we invite you to apply for this challenging and rewarding opportunity.

What you'll bring:

• Proven track record in AI development, particularly in tuning LLMs and DNN models as well as agentic AI workflows.
• Deep understanding of machine learning platforms and distributed systems.
• Exceptional leadership and team-building skills in global environments.
• Experience in collaborating with academic institutions and industry leaders.
• Strong analytical and problem-solving abilities with a focus on innovation and efficiency.
• Minimum Qualifications
  • Bachelor’s degree in business administration, Computer Science, Engineering, Communications, or related field and 8 years’ experience in product management or related field OR 10 years’ experience in product management or related field.
  • 4 years' experience building and leading high performing teams.
  • 6 years' experience leading cross-functional teams.
• Preferred Qualifications
  • Master’s degree in computer science, Engineering or related field.
  • 12 years’ experience in leading product or solution development.
  • 12 years’ experience gathering, identifying, defining, and communicating requirements.
  • 10 years’ experience consulting and advising business partners utilizing detailed analysis.
  • 6 years' experience building and leading high performing teams.
  • Proven track record of successful product creation with measurable and significant business impact

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...