Job Summary
Looking for seasoned professionals to be part of Global Delivery Operations to lead the GenC program worldwide.
This involves driving both BAU activities & Transformation initiatives to drive efficiency and effectiveness of GenC fulfillment impacting Service Lines Markets and Geos.
Responsibilities
End-to-end GenC life cycle management
Drive the GenC program globally across India Americas EMEA and APJ regions by collaborating with ISLs Markets GenC HR and L&D teams
Set targets and improve GenC absorption and utilization in Service Lines and MDUs
Build scenario based models for key decisions around GenC Headcount planning Budgeting PA to A promotions
Manage Executive level dissemination / communication and report outs
Build and sustain a lean high performance team that can seamlessly work with all stakeholders on GenC program
Work closely with the business units operations teams talent acquisition learning and development and human resources teams to ensure that the graduates are aligned with the business needs and are ready to deliver value from day one.
Work with GenC HR to make our hiring process is efficient effective and compliant with the company policies and best practices
Work with Service Lines & GenC Academy to design and deliver technical skilling and professional development programs for the graduates
Stay updated on the latest trends in campus intake by large IT Peers and GCCs
Work with GenC HR across the world and L&D Teams to ensure committed GenC demand is fulfilled as planned
Monitor and evaluate the performance of the GenCs and ensure they are productive in projects and get billed
At least 15 years of experience in delivering large complex programs
Problem solving skills
Drive Change with Business stakeholders to deliver outcomes
Proven track record in onboarding and engaging with GenCs
Experience as a Campus relationship leader will be good
Ability to build and maintain strong relationships with internal and external stakeholders
Ability to work in a fast-paced dynamic and multicultural environment
Ability to think strategically analytically and creatively
Ability to handle multiple projects and priorities effectively
Profile Required
20+ years overall IT experience and proven ability to lead facilitate and collaborate with cross functional teams to deliver successful business outcomes
Excellent interpersonal communications and public speaking skills
Good with Executive presentation skills and CXO level stake holder management