Senior DevOps Engineer

Sonata Software Overview

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Job Title: Sr DevOps Engineer

Location: Mexico (Remote)

Role Description:

The Sr DevOps Engineer will build, manage and automate infrastructure, tools and services that make operating a massive, large scale distributed system simple and easy. As the Sr DevOps Engineer, you will be the focal point for owning end-to-end customer experience and will be channeling the requirements to improve the service performance, scalability and reliability. 

What will you do:

• Bridge the gap between business applications, cloud operations, customer support, and engineering and bring a solution together
• Review and analyze application code to identify root cause and provide solution options, ability to identify alternatives and make contingency plans
• Provide application performance and feature capability improvement recommendations to product development team for better customer experience
• Improve provisioning, automation, configuration, integration, deployment and release processes
• Collaborate with development, and QA on Engineering projects
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

Ideal experience:

• Bachelor’s degree or equivalent work experience
• 7+ years of relevant work experience
• Experience with *NIX system administration, Java, Linux/Unix, Ruby, Perl and Python
• Experience with Configuration Management such as Chef or Puppet
• Experience with System Monitoring and Logging Solutions
• Exceptional customer relationship skills and experience of managing vendors
• Financial Services and, if possible, mortgage industry experience preferred

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.