Job Title :: Senior Software Engineer (Duck Creek, .Net)

Location :: Gurugram/Bengaluru India (Hybrid)

Minimum relevant experience :: 5

Job Description:

Perform advanced troubleshooting and in-depth investigations by analyzing and debugging code to resolve complex production issues in Duck Creek applications.
Fix production defects promptly to minimize downtime and ensure system stability.
Develop, provide, and maintain automated solutions (e.g., scripts, tools) to address recurring issues and improve operational efficiency.
Identify and resolve root causes of recurring problems through thorough analysis and proactive measures.
Analyze system logs, performance metrics, and incident data to identify trends and prevent future occurrences.
Uphold high standards of code quality by conducting thorough code reviews and implementing automated testing frameworks.
Collaborate closely with application development teams to align on solutions, share insights, and support ongoing enhancements.
Proactively identify opportunities for automation in support processes, deployments, and monitoring.
Support audit and regulatory investigations by providing technical evidence, reports, and remediation recommendations.
Contribute to the remediation of security vulnerabilities in collaboration with L2 support and application development teams.

Must-Have Skills & Qualifications

Proficiency in .NET (version 6.0 or higher), including C# and related frameworks.
Hands-on experience with Duck Creek platform (e.g., Policy, Author, Manuscripts, Forms, or similar components).
Strong knowledge of IIS (Internet Information Services) for application hosting and troubleshooting.
Expertise in SQL (querying, optimization, and database interactions, preferably SQL Server).
Solid understanding of Insurance domain knowledge, particularly in Property & Casualty (P&C) insurance processes.
Experience with CI/CD pipelines and deployment processes in enterprise environments.
Proficiency in GitHub for version control, branching, and collaboration.
Demonstrated experience participating in and conducting code reviews to ensure best practices.

About Ascendion:

Ascendion is transforming the future of technology with AI-driven software engineering.
Our global team accelerates innovation and delivers future-ready solutions for some of the worlds most important industry leaders.
Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
Join us to build transformative experiences, pioneer cutting-edge solutions, and thrive in a vibrant, inclusive culture - powered by AI and driven by bold ideas.

Senior Developer