Senior Design Strategist and Facilitator

Company Description

Humane Design and Innovation (HDI) Consulting LLP is a strategic design thinking consulting firm committed to driving business growth and innovation. Using proprietary toolkits in Design Thinking, Agility, and Storytelling, we help organizations uncover new opportunities, create transformative solutions, and bring them to market. We collaborate across industries to address complex challenges and develop future-ready strategies, while also empowering individuals with design thinking skills to excel in their careers. Our services include Design Thinking Consulting, Business Transformation, Brand & Website Design, and Business Problem Solving, among others.

Role Description

The Senior Design Strategist and Facilitator is a full-time, on-site role based in Mumbai. The individual in this position will lead strategic design projects, conduct workshops, and guide clients through design thinking processes to address business challenges and identify opportunities for growth. Responsibilities include facilitating collaborative design sessions, conducting user and design research, developing service design frameworks, and delivering actionable strategies tailored to client needs. The candidate will play a pivotal role in engaging with stakeholders and ensuring innovation-driven outcomes are achieved.

Qualifications

• Strong expertise in Service Design, Design Thinking, and Design Strategy
• Proven experience in User Research and Design Research
• Ability to lead workshops and facilitate collaborative design sessions
• Excellent problem-solving, communication, and storytelling skills
• Experience working with clients across diverse industries
• Proficiency in developing and applying design frameworks and methodologies
• Master's degree in Design, Business, or related fields
• Previous experience in consulting or innovation-focused roles is an advantage