Senior Delivery Manager

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Role Summary

Life as a Senior Delivery Manager is all about Leadership, collaboration, and working as a team to create something incredible. As a Senior Delivery Manager at Experian, you'll work in one of our departments, gain exposure to our exciting work and help to develop a platform for the future. Purpose

The Senior Delivery Manager leads a collection of related project engagements and BAU activities within the Portfolio they are assigned. Responsible for the delivery plan, defining requirements, execution, resource management, quality, risk and issue management, communications, maintaining correct financial opex and capex balance to the BU and partner management.

Coordinate intra-team dependencies and dependencies with projects outside of the team. Achieve strategic and outcomes (financial and client satisfaction) and quality standards.  Delivery – Manage the delivery of products and services within the Department to clients on time and on budge

Resource Management and Utilization- Overall responsibility for a team, line manage ~10 FTE's, maintain a resource plan (capacity/demand) taking into account bandwidth, skills, development needs and planned absences

• Essential duties Role Model and lead promoting these behaviors within the team. Display proactive management skills that ensure all resources are aware of their responsibilities to deliver high quality, on time and on budget.
• Provide the framework and support to the team to ensure the delivery of products and services to agreed quality, schedule and cost, taking into consideration operational readiness to provide a smooth handover to support.
• Guide yourself and the team to find better ways, increasing productivity and providing the same for less.
• Demonstrate awareness of the business development pipeline and overall business strategy within the area.  Provide accurate information through to finance to allow on progress on CAPEX and OPEX projects.
• Ensure the appropriate processes are in place to keep all interested partners updated and satisfied.  Deliver all mandated reporting to the documented standards of accuracy, format and regularity.  Ensure that resources within your team are allocated and managed according to agreed budget (Core) or approved outside of budget (Incremental) requirements.
• You will be reporting to the Director of technology.

Qualifications

• BA/BSc or equivalent experience

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here