Senior Data Scientist - BANGALORE

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Job Overview

OVERVIEW

• The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
• The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

ROLE DESCRIPTION

• The role will be Senior Data Scientist (C11) in the TTS Analytics team
• The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
• The incumbent will understand complex business problems and devise a solution for the same using Deep Learning and Generative AI skills, independently.
• This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders

QUALIFICATIONS

Experience:

• 5-8 years relevant work experience
• Must have:
  • Understands complex deep learning architectures and must have implemented deep learning solutions hands-on
  • Should have good understanding of Gen AI principles and basic prompt engineering
  • In-depth knowledge of classical machine learning is necessary as well across variety of algorithms, like regression, tree based methods etc.
  • Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
  • Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
• Good to have:
  • Experience in financial services
  • Exposure to Gen AI designs like RAG etc.
  • Understanding of Agentic workflows is a plus

Analytical Skills:

• Proficient in data science and machine learning concepts with the mathematics behind them
• Must have experience in implementing the Data Science knowledge in actual industry projects
• Proficient in formulating analytical methodology, identifying trends and patterns with data
• Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:

• Proficient in Python/R, SQL, Pyspark
• Proficient in TensorFlow, Keras, Pytorch and more advanced DL frameworks
• Proficient in MS Excel, PowerPoint
• Expertise on using code generation tools like Copilot
• Good to have:
  • Experience with LLMs like Gemini/GPT/Llama etc.
  • Experience with Tableau

Soft Skills:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Be organized, detail oriented, and adaptive to matrix work environment