Senior Data Analyst

Job Title: E-Commerce Data Analyst

Location: Netaji Subhash Place, Delhi, India

Department: MIS

Experience: 3-5 Years

Position Summary:

The E-commerce AM is responsible for managing, analysing, and reporting business data across e-commerce operations. The role ensures requires strong data handling, accurate dashboards, timely insights, and data-driven recommendations to support decision-making, performance tracking, and process improvement.

Key Responsibilities: -

1. MIS Reporting & Dashboard Management

• Develop, maintain, and automate MIS reports for sales, operations, inventory, marketing, and financial metrics.
• Create real-time dashboards using tools such as advanced Excel, Power BI, Tableau, or Google Data Studio.

1. Data Analysis & Insights

• Analyse daily, weekly, and monthly performance KPIs for marketplaces, e-commerce channels & others.
• Generate insights and variance analyses for management review and decision support.
• Identify trends, anomalies, and improvement areas through data analytics.
• Ability to work with large data sets and use statistical/analytical techniques.

1. E-commerce Performance & Mapping

• Monitor marketplace metrics: orders, returns, cancellations, pricing, profitability, and service-level compliance.
• Coordinate with operations, sales, marketing, and finance teams for data validation.
• Ensure accuracy and reconciliation of data across different reporting sources.
• Download, map, and validate data from master and other partner systems.

1. Business Collaboration & Process Improvement

• Collaborate with cross-functional teams to resolve data discrepancies and enhance reporting accuracy.
• Demonstrate adaptability to take on new responsibilities and ad-hoc analyses as required by manager & management.
• Identify opportunities to streamline MIS and reporting processes through automation and data integration.